- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead… more
- CACI International (Washington, DC)
- Lead NMCI Helpdesk Support/Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * * * CACI is seeking a NMCI Senior Helpdesk /Systems Administrator to support our government customer located in...**These Qualifications Would be Nice to Have:** + NMCI helpdesk experience **What We Can Offer You:** + We've… more
- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General Information** Press space or enter keys to toggle section visibility City Washington State/Province District ... software problems that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service...day to day procedural and technical direction to other helpdesk and field associates. + Develop a solution that… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The HSPD-12 Helpdesk - ... Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & Responsibilities: .… more
- American Humane (Washington, DC)
- American Humane is seeking an experienced Helpdesk Specialist. This position will be hybrid out of our headquarters in Washington, DC and reports directly to the ... and inclusion in the workplace and the humane space. Job Details: + Title: Helpdesk Specialist + Type: Full-Time + Location: Hybrid in NW Washington DC +… more
- TekSynap (Arlington, VA)
- …+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high ... Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting DISA JSP… more
- Amazon (Arlington, VA)
- …Senior Program Manager to join the Global Real Estate and Facilities (GREF) Helpdesk team. The GREF organization is responsible for creating the spaces that inspire ... Strategic Operations & Execution: Design, implement, and continuously refine GREF Helpdesk processes across multiple channels and teams. Develop and maintain process… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for… more
- Cayuse Holdings (Andrews AFB, MD)
- …missions, focused on minimizing risk through the delivery of quality outcomes. The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support ... $65,000.00 - USD $70,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1877/ helpdesk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-MD-Andrews Airforce Base_ **ID** _102764_ **Category**… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... our government customer in Arlington, VA. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety… more
- ICF (Washington, DC)
- …ICF is currently seeking a Help Desk Support Specialis **t** to work on the OTIP/ORR Mission Support Project. The purpose of this project is to provide support to ... OTIP and ORR in meeting their mission goals. This support covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to support help desk operations, generate report, and… more
- TEKsystems (Laurel, MD)
- …responsible for operating the core processing systems and responding to end user helpdesk requests in support of business needs. This position reports to the Manager ... (ie system down, data processing issue, environmental issue) utilizing helpdesk tool. 3. Logs incoming help requests from end...requests from end users in a courteous manner utilizing helpdesk tool. 4. Troubleshoots and resolves end user requests.… more
- TEKsystems (Laurel, MD)
- …for operating our client's core processing systems and responding to end user helpdesk requests in support of their business needs. This position reports to the ... operations (ie system down, data processing issue, environmental issue) utilizing our client's helpdesk tool. 3. Logs incoming help requests from end users in a… more
- Leidos (Washington, DC)
- …with the customer contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact for all Help desk ... Level Agreement) management experience + Team management skills leading helpdesk /service desk teams + Customer-service oriented with a problem-solving attitude… more
- Nelnet (Washington, DC)
- …preferred. **EXPERIENCE:** + 0-2 year of experience in a customer support or IT helpdesk environment. + Experience working with a ticketing or helpdesk system ... (preferred). **COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:** + Excellent verbal and written communication skills with a customer-focused attitude. + Basic understanding of software, hardware, and network troubleshooting. + Ability to quickly assess and resolve… more
- Leidos (Washington, DC)
- …an opportunity for an individual to serve as the Asset Manager on the Helpdesk team supporting our customer from our Downtown Washington, DC office. **Location: 100% ... DC** FTC prides itself in providing high-quality customer support. Part of the helpdesk support staff's job is interfacing with customers and leaving the customer… more
- Advantage SCI (Washington, DC)
- …and return to the government for destruction. * Coordinate with the ITSC Helpdesk trouble shooting HSPD-12 credentials to identify whether issues are related to ... are related to computer credentialing, refer the employee to the ITSC Helpdesk . * Operate and support CCure 9000 and PassagePoint Global experience applications.… more
- Public Consulting Group (Washington, DC)
- …administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple projects and clients simultaneously ... to data or reporting requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of contact internally for Regional Teams… more
- Cayuse Holdings (Rosslyn, VA)
- …GCC-High products, networking, and services. Assists the IT department with Tier III helpdesk support and addresses critical helpdesk issues for the US Eastern ... time zone employees. Implement & maintain networking hardware, firmware, and software to ensure federal cybersecurity compliance standards for the Washington, DC office (Eastern Time Zone). The Senior Cyber Security Engineer maintains and safeguards all… more