- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations Manager. As the ... Call Center Operations Manager, you will directly oversee call center personnel to ensure positive morale and effective daily operations. You will serve… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- CenterWell (Washington, DC)
- …and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and phone, ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- AbbVie (Alexandria, VA)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Robert Half Office Team (Washington, DC)
- …entry and assurance tasks along with customer service duties, all within a call center environment. Responsibilities: * Efficiently handle data entry tasks ... Description We are in search of a Customer Service Representative to join our team in the non-profit sector,...Microsoft Word and Excel * Strive for excellence in call center customer service and order entry… more
- Bausch + Lomb (Washington, DC)
- …We are seeking a motivated and experienced **Ocular Specialty Field Sales Representative ** (OSR) to join our dynamic regional sales team. Reporting to the ... updates + Use and refine clinical selling techniques that will enable the representative to bring value and influence customer thinking about the ways they can… more
- US Bank (Washington, DC)
- …grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ... in the St. Louis, MO market (within 30 miles).** The Sales Representative develops profitable new business account relationships and increased profitability from… more
- Robert Half Office Team (Washington, DC)
- …inbound calls and managing a multi-line phone system * Prior experience in a call center customer service environment * Demonstrable skills in providing superior ... of Columbia, and we're actively seeking a Customer Service Representative to become a part of our team in...email correspondence * Familiarity with both inbound and outbound call handling * Proficient in Microsoft Word and Excel… more
- Highmark Health (Washington, DC)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Robert Half Office Team (Washington, DC)
- …inbound calls, demonstrating excellent verbal communication skills. * Previous experience in a call center customer service role, displaying a strong ability to ... Description We are in search of a Customer Service Representative to become part of our team in the non-profit sector, based in Washington, District of Columbia. In… more
- Sunrun (Washington, DC)
- …+ High School Diploma Required + Minimum of 6 months of experience in a call center environment + The ability to communicate fluently in English is an ... services. Their main duty is to qualify prospective customers by adhering to call quality standards. They must be highly motivated to deliver a spectacular… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (https://gumc.georgetown.edu/) ... a pleasant, professional and positive image of the department as the representative of the department in event planning, interacting with medical students,… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (https://gumc.georgetown.edu/) ... a pleasant, professional, and positive image of the department as the representative of the department in event planning, interacting with medical students,… more
- Fresenius Medical Center (Washington, DC)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... and between assigned facilities. . Position requires participation in on- call rotation, night, weekend, holiday or as defined by...them with my immediate Supervisor or my Human Resources representative The rate of pay for this position will… more
- Fresenius Medical Center (Clinton, MD)
- …renal team. Communicates changes in patient status regarding clinical, insurance , travel and transportation issues to the disease management company. ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Washington, DC)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... sites and between assigned facilities. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program… more
- Fresenius Medical Center (Annapolis, MD)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... sites and between assigned facilities. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... desk metrics, including average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates. + Implement and maintain… more
- Ryder System (Washington, DC)
- …infoCenter and other sources for training and development. + Mentor the Tier 1 call center team. Provide status updates, participate in other meetings, and ... to determine whether we send an internal technician for call out or send the work to a third...remedy vehicle roadside breakdowns handled through Ryder Customer Response Center (RCRC) with full autonomy of decisions related to… more
- Transdev (New Carrollton, MD)
- …This position is based in New Carrollton, MD in supporting the WMATA Operations Call Center (OCC) contract. Transdev is proud to offer: + Competitive ... benefits: 401(k) retirement plan, medical, dental and vision, life insurance , short-term disability, voluntary long-term disability. Benefits may vary depending… more