- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...+ Experience providing functional support to end users with Records Management Systems + Creation and modification… more
- TekSynap (Washington, DC)
- …support ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all ... on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments....teams and other relevant departments. + **Coordination and Stakeholder Management ** + Act as the main point of contact… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...experience in a call center environment and using system management tools such as Symantec Ghost Solution Suite. +… more
- Gama-1 Technologies (Silver Spring, MD)
- …operation to resolve problems using approved remote support tools + Maintain records of daily data communication transactions, problems and remedial actions taken, ... and daily operations while providing regular status updates to management + Troubleshoot IT hardware and software issues to...2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS,… more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD ... customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...+ Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk… more
- Koniag Government Services (Washington, DC)
- …Services support + Mobile Device Management (MDM) Services support **Shared Service and Help Desk Services support, such as:** + Provide Tier Zero (0), One ... (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC...O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +… more
- Koniag Government Services (Washington, DC)
- …Government colocation facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), ... Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC...O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +… more
- Serco (Crystal City, VA)
- …procurement planning to execution/award, predictive planning/risk modeling, electronic contract file, records and document management + Provide program ... procurement planning to execution/award, predictive planning/risk modeling, electronic contract file, records and document management + Experience using a Task… more
- Serco (Crystal City, VA)
- …the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 ... program, to include development, production, and sustainment. Our Configuration Management (CM) Analyst will have the opportunity to provide most of the support from… more
- Koniag Government Services (Washington, DC)
- …Services + Database Services + Network and LAN Services + Shared Service and Help Desk Services + Disaster Recovery/ Business Continuity (DR/BC) Services + ... O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- General Dynamics Information Technology (Fairfax, VA)
- …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... storage + Remote access and computing + Mobile Device Management + Enterprise Application Management + Client...teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as… more
- Koniag Government Services (Washington, DC)
- …and On-Premises Gold Disk O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support + Media Sanitization Support + ... IT Policies and Processes Support + DCIO IOO Configuration Management + Enterprise Architecture Services + IOO Risk ...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …of this government contract, US Citizenship is required. \#CGIFederalJob \#LI-JK6 **Skills:** + Help Desk /IT Services + Linux **What you can expect from us:** ... **Systems Administrator** **Category:** Service Desk / End User Services **Main location:** United...implement new software and hardware. From early on, you'll help empower our breakthrough innovations, be given challenging assignments,… more
- Koniag Government Services (Washington, DC)
- …environments are retained, destroyed, and archived in accordance with HUD and NARA records management policies. Includes integrating and deploy records ... of data within the environment in accordance with Client's records management and NARA policies. + Ensures...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- GovCIO (Washington, DC)
- …**IT Asset Hardware Management ** including procurement and inventory management function. Maintains records and databases containing information regarding ... services delivered. Responsible for administrative duties within the IT software management function. Maintains records and databases containing information… more
- Koniag Government Services (Washington, DC)
- …patch, harden (STIG), and monitor Cloud hosting platforms. + Integrate Records Management capabilities within the Cloud platforms operational environment ... O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- Prime Therapeutics (Washington, DC)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... aligned with expectations of applicable regulatory guidance + Lead project management efforts for highly sensitive Compliance initiatives + Represents the Compliance… more
- Prime Therapeutics (Washington, DC)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... aligned with expectations of applicable regulatory guidance; + Lead project management efforts for highly sensitive Compliance initiatives + Represents the… more
- Truth Initiative (Washington, DC)
- …will be to respond to user questions and issues about PC's and provide Help Desk support. PC support responsibilities will include, but not be limited ... Research Intern will assist with research studies and project management for the team. Innovations is a team that...team that focuses on developing new digital tools to help people quit tobacco use, ranging from mobile apps… more