- Koniag Government Services (Vienna, VA)
- …validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to ... support **Kadiak** and our government customer in Vienna, Virginia. 1st shift 6am -2:30pm We offer competitive compensation and...holidays, three weeks paid time off, and more. The service desk representative is responsible… more
- TekSynap (Silver Spring, MD)
- …Team Leadership & Development: + Lead, mentor, and develop a team of service desk professionals, creating an environment that promotes teamwork, growth, and ... delivery. + Proactively identify areas for improvement and drive initiatives to optimize service desk efficiency and effectiveness. + Oversee the development and… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …customer calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of ... expectations. Directs and supervises staff which are responsible for first level technical support, documentation, tracking, escalation, and follows...+ 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus… more
- Sage Hospitality Group (Washington, DC)
- …hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +...maintain a high level of customer satisfaction and quality service . + Completes established check-in procedures for arriving guests… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative ) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... training program to include providing initial, introductory training to new or first -time users in a mixed classroom/ desk -side assistance training environment.… more
- Robert Half Office Team (Alexandria, VA)
- Description We are on the lookout for a Customer Service Representative to join our team in Alexandria, Virginia. In this role, you will be the first point ... opportunity. Responsibilities: * Handle customer inquiries promptly and effectively through help desk software, email, and phone. * Manage and update our internal… more
- TekSynap (Silver Spring, MD)
- …or via the web queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information is collected from user and ... current with system information, changes, and updates to increase first call resolutions and Client service satisfaction....BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Opportunity Builders (Millersville, MD)
- …general Finance and Administrative support. Essential Duties + Be the first point-of-contact of the Finance Department, transferring/escalating matters to the ... from employees, vendors, or customers. + Demonstrate positive customer service by providing ongoing proactive communication, professionalism, and courtesy with… more
- Fresenius Medical Center (Washington, DC)
- …law **TRANSITIONAL CARE UNIT:** + Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care + ... physical demands and work environment characteristics described here are representative of those an employee encounters while performing the...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more
- USAA (Washington, DC)
- …for our members. We believe in our core values of honesty, integrity, loyalty and service . They're what guides everything we do - from how we treat our members to ... state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and… more
- Fresenius Medical Center (Capitol Heights, MD)
- …law. **TRANSITIONAL CARE UNIT:** + Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care + ... physical demands and work environment characteristics described here are representative of those an employee encounters while performing the...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more
- Fresenius Medical Center (Washington, DC)
- …law **TRANSITIONAL CARE UNIT:** + Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care + ... physical demands and work environment characteristics described here are representative of those an employee encounters while performing the...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more