- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Acxiom (Boston, MA)
- … in strategy consulting or management consulting, with demonstrated career growth in engagement manager -equivalent roles. + Experience in delivering business ... Job Description As an Engagement Manager in Acxiom's Adobe Practice,...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Lawrence General Hospital (Lawrence, MA)
- …the Community Engagement Coordinator, is a Registered Nurse (RN) with experience in community health nursing and a commitment to improving population health. ... and supplies as needed. + Follows-up with at-risk participants after community engagement events, with participants permission, to confirm plan for follow-up and… more
- Amazon (Boston, MA)
- …complex problems and bringing big ideas to life for our customers. As a Service Engagement Manager on AB Services' Customer Enablement team, you'll be ... customers and deliver operationally stable solutions that provide an optimal customer experience . Basic Qualifications - 5+ years of account or relationship… more
- Massachusetts Institute of Technology (Cambridge, MA)
- …REQUIRED: Bachelor's degree and a minimum of two years of relevant work experience ; excellent customer service and communication skills; ability to work ... Student/Industry Engagement Coordinator + Job Number: 24572 + Functional...the EECS Alliance Industry Officer and EECS Program Alliance Manager to develop and maintain relationships, as well as… more
- Sharecare (Boston, MA)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... courses. + College course work is desirable. + A minimum of three years' experience in the customer service and sales driven environment and/or customer… more
- Lumen (Boston, MA)
- …connect the world and shape the future. **The Role** The Process and Customer Manager - Customer Engagement will be a dynamic challenging role, with a ... to uncover patterns that can inform decision-making regarding revenue growth, customer focus and contract level information. + Develop and maintain dashboards,… more
- CVS Health (Wellesley, MA)
- …Channel Marketing Strategy at CVS Health plays a pivotal role in driving consistent customer engagement and deepening customer loyalty. In this role, you ... guardrails, financials, content performance and A/B testing. + Leverage customer data & engagement metrics to inform...3 days onsite).** **Required Qualifications:** + 7+ years of experience in marketing with an emphasis on customer… more
- Magnus Veracross (Wakefield, MA)
- …communication and engagement strategy for our customers, considering an optimal customer experience within the Veracross portfolio of products. This position ... students and teachers. ROLE DESCRIPTION We're seeking a Senior Customer Marketing Manager to take our growth... Experience team to optimize initiatives that foster customer engagement and drives advocacy, referrals, and… more
- The LEGO Group (Boston, MA)
- Customer Logistics Manager + **Location** Boston, Massachusetts, United States of America + **Job ID** 0000022095 + **Category** Supply Chain **Job Description** ... based in Boston, Ma. + The role of a Customer Logistics manager crafts new value by...working experience in Toy industry or functional experience working for Sales, Customer Service, and/or… more
- Trellix (Boston, MA)
- …groups on risk mitigation or escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in a SaaS solutions ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix,...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... variety of projects for customers and partners, providing collective experience from across the AWS customer base...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Iron Mountain (Boston, MA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for... journey mappings to effectively track and monitor a customer 's success + Conduct regular engagement sessions… more
- Emerson (Boston, MA)
- …help them achieve these goals with NI product & services. + Execute on customer engagement strategies including consistent QBR, success plans and User Groups + ... The Customer Success Manager role at NI...The Customer Success Manager role at NI will be serve as...business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS… more
- EDB (Boston, MA)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, distribution, ... plus!) + An effective communicator with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive… more
- Amazon (North Reading, MA)
- …trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience 2+ years of… more