- Black Diamond Technologies (Chicago, IL)
- …world of behavioral health. Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications: + College ... and finishing technical tickets with little supervision If you are good with both IT and with people, a good communicator, and highly reliable, we want to take… more
- RKON (Chicago, IL)
- …be part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... will a strong desire to pursue a career in IT . Our Help Desk professionals...ensure maximum possible service availability and performance + Provides Level 1 and 2 support for incidents (problem/issues) or… more
- Xylem (Morton Grove, IL)
- …for and with the team. + Assist in the provisioning of end-user services, including help desk and technical support services. + Monitor the Service Desk ... for assigned locations within a region. Responsible for providing level 2 desk -side support services and remote...desk -side support services and remote assistance to solve IT end user issues to include any hardware, software… more
- Camping World (Lincolnshire, IL)
- …Windows 10/11 OS and VDI. As a Senior Engineer on our team, you will also help guide, mentor, and assist your junior level coworkers who may need to escalate ... This Senior IT Support Engineer will be responsible for answering,...point of escalation for unresolved issues from your junior level peers. + Maintain accurate records of requests in… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …take appropriate action (retraining, etc.) to ensure they are performing at a high quality level . + Notify Front Desk of all vacant and clean rooms, completion ... guest requests, and room status discrepancies. + The Front Desk will give you all room moves, late check-outs,...the department telephone using friendly telephone etiquette. + You'll help guests with special requests, information, and status of… more
- Cornerstone onDemand (Chicago, IL)
- …to communicate effectively both within and outside of the organization at a high level . In addition to supporting the month end revenue accounting close, you will ... partner with other finance teams, sales, and deal desk as necessary to support on revenue transactions and...on deals that require finance approvals. + Identify and help implement process improvements to streamline and scale our… more
- TEKsystems (Oak Brook, IL)
- …Analyst will provide support for level 2 & 3 issues, escalated from the level 1 help desk . This will include executive support, project-based work, and ... (MAC) requests as they are submitted by the service desk tool. * Ensure that physical desktop connections, as...removal. * If necessary, liaise with third-party support and IT hardware vendors. * Conduct research on desktop products… more
- Loyola University Chicago (Chicago, IL)
- …IT support team members for root-cause resolution. 2. Professionally respond to help desk tickets, customer calls, email, voice mail, and hardware/software ... - At least two years of experience in a help desk or technical support environment required....to synthesize complex or diverse information at an enterprise level . Interpersonal: - Positive attitude and strong work ethic;… more
- The Chicago Lighthouse (Chicago, IL)
- …Phone and time & attendance reports; + Maintain inventory database; + Log all help desk interactions; + Assist with Shortel logons and Configure VOIP Shortel ... **Job Details** **Job Location** Chicago, IL **Position Type** Full Time **Education Level ** 2 Year Degree **Salary Range** $59,000.00 - $62,000.00 Salary **Travel… more
- HNTB (Chicago, IL)
- …minimize TOJ disruptions by following standard, repeatable processes. Receives a moderate level of guidance and direction. **What You'll Do:** + Responsible for ... support to a designated office. + Logs all service desk calls, email requests, and in personal requests into...calls, email requests, and in personal requests into the IT Service Management System. Responsible for updating service ticket… more
- TEKsystems (Chicago, IL)
- … Level : Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of ... you will ensure that our clients receive the highest level of support and satisfaction. This role offers an...and play a crucial role in enhancing our customers' IT experience. Responsibilities Provide on-site technical support and troubleshooting… more
- Anytime Fitness (Wheaton, IL)
- …consultations, private training sessions, and small group training sessions. They also help keep the club clean & tidy, participate in community events, create ... apparel every day. You also aren't sitting behind a desk (most of the time) - you'll almost certainly...your own fitness game if you're going to effectively help others, so we provide access to all 24/7… more
- TEKsystems (Chicago, IL)
- …S/he works proactively with IAM Manager, IAM senior technical staff and various IT and business departments to implement services that meet the clients current and ... books, and Knowledge Base Articles used by the Service Desk . Review and/or establish Best Practices where applicable *...Practices where applicable * Engage and interact with other IT Departmental Engineers to ensure future efforts (ours and… more
- Sedgwick (Chicago, IL)
- …on all aspects of the claims process including claim approval, decision authority level to move the call forward, and issue resolution by phone, written ... and adheres to client specific requirements such as service level expectations, regulatory requirements, and reporting. + Meets the...meet deadlines **Physical** : Ability to sit at a desk for extended periods while operating a computer and… more
- Robert Half Technology (Oak Brook, IL)
- …the next level of support personnel. + Participate in maintaining and improving help desk procedures and standards. + Track, route, and redirect problems to ... computer systems, respond to email messages for customers seeking help , and run diagnostic programs to resolve problems. +...Proficiency in Windows 10. + Strong technical understanding of IT hardware. + Experience with a ticketing system is… more
- R1 RCM (Elgin, IL)
- …and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and ... and expect the unexpected. This is not a casual desk job. + A team you can rely on....per hour . Individual pay is determined by role, level , location, job-related skills, experience, and relevant education or… more
- Sedgwick (Naperville, IL)
- …simultaneously; and ability to meet deadlines **Physical** **:** Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as ... document are intended to describe the general nature and level of work being performed by a colleague assigned...and respected organizations place their trust in us to help their employees regain health and productivity, guide their… more
- Apogee (Chicago, IL)
- …with 2+ years' experience or Four-year degree in Technology field + 2-3 years of help desk or technical support experience + 2-3 years of customer support ... we're a student services organization that happens to focus on IT . We touch the lives of binge-watching, music-loving, game-playing, finals-taking,… more
- Crawford & Company (Lake Zurich, IL)
- …handling of Prefund requests and the claim system process impacts + Provides additional user level expertise to ICT Help Desk Support for claim system issues ... + Oversees ISOVerisk Vendor relationship; ie, maintains ISO account list, user access IDs, distribution of any ISO error reports, and managing annual fee structure and new product implementation + Analyzes, research and write internal procedural changes,… more
- Patten CAT (East Dundee, IL)
- …of Caterpillar paving products, associated technology to create additional sales, and help grow market share. Success also depends on the ability to trouble-shoot ... Safety glasses or side shields) when needed. The noise level in the field/shop environment is usually moderate to...usually moderate to low. May intermittently sit at a desk for a period of time to answer telephone… more