- Discover (Riverwoods, IL)
- …metrics while also maintaining focus on continuous improvement and process automation. Lead Customer Experience Specialist Actively manages and escalates ... to optimizing digital strategies and enhancing overall digital customer experience . **How You'll...( customer feedback, survey results, AppStore reviews, complaints, customer behaviors, and etc.) + Serve as lead… more
- The Hartford (Chicago, IL)
- …Join our team as we help shape the future. The Middle and Large Commercial Digital Acquisition and Solutions Lead will play a pivotal role in relationship ... + Work closely with all colleagues to build consistent customer satisfaction, to leverage synergies, and to develop and...+ Experience with large Brokers preferred + Experience with Broker/Agency Digital integration and/or training… more
- CVS Health (Chicago, IL)
- …to make health care more personal, convenient and affordable. **Position Summary** The Lead Director, Enterprise Strategy (Data, Analytics & Digital ) role will ... businesses to develop and implement strategies for our highest priority digital , data, analytics, and technology (DDAT)-enabled initiatives. This includes developing… more
- HUB International (Chicago, IL)
- …contractors, and managed service partners. **In This Role, You'll Get To:** + Lead and manage the Digital Platform Engineering team, focused on maintaining ... + Partner with development teams to ensure that solutions are designed with customer user experience , scale/performance, and operability in mind, + Work closely… more
- Mondelez International (Chicago, IL)
- …project management and operations across complex, multi-function initiatives. **Purpose:** + Lead the development of MDLZ's digital marketing capabilities ... capabilities and supports Consumer Digital marketing Strategy ( Digital Center of Excellence) and broader Consumer Experience...and local teams. + Internal project mgmt. and operations lead on complex Digital COE initiatives include… more
- Crate & Barrel (Northbrook, IL)
- …+ Operations. The Senior Director, Digital Strategy + Operations will drive digital strategy, sales, customer experience and operational efficiencies of ... + Drive strategy and execution of key elements of the customer experience including shipping strategy and profitability, digital tools, and monogramming and… more
- Hussmann Corporation (Bolingbrook, IL)
- …extensive knowledge of e-Commerce technologies and tactics, especially in product experience management (PXM), product information management (PIM), digital ... agile software development and project manager methodologies + Strong customer facing experience across multiple channels including:...+ Strong mentor and coach Additional Preferred Skills + Experience with digital commerce + Familiar with… more
- Location3 Media (Chicago, IL)
- … lead annual strategy planning sessions. Analytical skills partnered with industry experience allow you to ideate, architect, and lead a marketing strategy ... 4 days a week. + Anticipated weekly total work hours: 20hr. + Must have digital marketing experience , ideally 3+ years in account management or leading client… more
- Caterpillar, Inc. (Chicago, IL)
- …reporting at an individual dealer level to provide actionable insights for digital experience improvement. + Creates and operationalizes marketing and training ... drive deployment of the Rental & Used suite of digital tools and platforms, focusing on delivering customer...& Used Digital Product partners in Cat Digital . + Identifies opportunities for lead process… more
- The Hartford (Chicago, IL)
- …and provide SME input to architectural decisions. + Lead to provide world-class customer experience through digital channels. + Provide vision & thought ... will have an advanced understanding of data architectures and digital platforms, as well as experience in...partners most pressing and complex needs. + Cultivate and lead communities of practice that evangelize the benefits and… more
- AbbVie (Chicago, IL)
- …individual that is based in CST or EST** If you live and breathe all things Digital and have experience leading teams, we want to talk to you! Allergan ... opportunity for a candidate that has a passion for digital marketing and leadership experience . If you...budgets, and developing and maintaining key internal and external customer relationships to ensure the overall success of the… more
- Hormel Foods (Naperville, IL)
- …and experience leading the implementation, management, and maintenance of a digital asset management (DAM) solution (Aprimo experience preferred) and the ... sales, regulatory, food studios, etc.) & external stakeholders (eg, customer data teams, creative agencies) to gather digital...+ Project & Change Management + Scope, scale, and lead assigned digital asset management projects to… more
- Komatsu (Chicago, IL)
- …dashboard, and loyalty/rewards. The ideal candidate has a strong background in digital product management, with experience developing a deep understanding of ... design, or a related field. + Five plus years in software design/development, digital product management, or related experience preferred. + Ability to identify… more
- Amazon (Chicago, IL)
- … digital channels (eg cadence, frequency, etc.) . Implements the targeting and customer segmentation for digital campaigns . Develops and executes test plans ... Description Are you a digital marketer that loves platforms and processes, and...& services and Tier 1 events! We centrally develop lead generation, adoption, and registration campaigns and collaborate with… more
- Envista Holdings Corporation (Chicago, IL)
- …workflow and create content to enhance Nobel Biocares offering + Build and lead personalized, customer presentations for prospective customers + Be a Technical ... existing and potential customers. + Work trade shows / customer marketing & education events (eg, Envista OpCo symposia)...Degree preferred. + 5+ years of sales or technical experience within Envista or 8 years' of digital… more
- Komatsu (Chicago, IL)
- …participate in strategic change initiatives which improve productivity and effectiveness; improve customer experience ; respond to the "voice of the market"; ... Digital Office - Manager, Business Engagement (Marketplace Solutions)...researching and identifying innovative solutions. Engage in "voice of customer " activities to understand and articulate the end user's… more
- Capgemini (Chicago, IL)
- …Experience and Expertise on Digital Mobile solution, third party ordering and Customer Experience / Engagement to enable digital ordering growth. _Key ... Responsibilities_ + Digital Strategy: Develop and execute digital strategies to enhance customer engagement and...a related field. + Minimum of 15 years of experience in digital architecture, with a focus… more
- United Airlines (Chicago, IL)
- … digital solutions. **Key Responsibilities:** As the Application Development Manager - Digital Service, you will lead the development and implementation of a ... and maintenance, ensuring efficient and reliable operations. + Effectively lead and deliver work requests and projects within the...4+ years of application delivery and life cycle management experience + Experience in leading digital… more
- United Airlines (Chicago, IL)
- …in office attendance 2-3 days per week.** The purpose of the Senior Manager - IT Digital Service position is to lead a development team in the continued design ... and development of United's Conversation AI & Gen AI based customer self-service voice & digital self-service platform. This position will collaborate… more
- AECOM (Chicago, IL)
- …while directly supporting the Buildings and Places Business Line leadership team. The Global Digital Leader will develop and lead the execution of a global ... leader to define new tools/solutions/offerings while assisting in early customer wins. Collaborating with the regional digital ...+ BA/BS plus at least 15 years of relevant experience in digital solutions creation and/or delivery,… more