- CosmoProf (Laurel, VA)
- …Concierge maximizes sales by maintaining and expanding (opening new doors) a customer base through market analysis, selling approved beauty products, introducing new ... products and concepts, providing customer service, conducting product education in store and virtual....to resolve questions, issues or disputes along with store manager in the categories of color and curl. Ensures… more
- CosmoProf (Richmond, VA)
- …YOU. Join us." Primary Duties 40% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales / KPI's and drives consistent ... company processes through training and development at the Store Manager and District Manager level. Consistent performance...* Focus on Customers - Passion for delivering great customer experience * Strong leadership and management… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience . Your aptitude for creative problem solving and time… more
- EDB (Richmond, VA)
- …For more information, visit www.enterprisedb.com Join our team as the Portfolio Manager for Customer Experience Lifecycle Services, an offering ... key stakeholders across Product/Engineering, CX and Sales to ensure a holistic customer experience . **What your impact will be:** + Define offerings based on… more
- Fujifilm (Richmond, VA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Richmond, VA)
- …where the team can simplify or automate manual processes, reduce risk, and improve customer experience + May develop project plans to execute process development ... Principal Process Manager - US Card Customer Resiliency...and rewarding and to get the right solution & experience to the right person at the right time… more
- Rocket Software (Richmond, VA)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Dodge Construction Network (Richmond, VA)
- …**renewal** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... Customer Success Manager Location: Remote, United...data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time… more
- Dodge Construction Network (Richmond, VA)
- …realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Nutanix (Richmond, VA)
- …the ability to continuously learn, adapt, and seek innovative ways to enhance the customer experience . + Strong project management skills with the ability to ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...a related field. + Minimum of 7+ years of experience leading customer marketing, with a proven… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a... experience + Minimum of 0-3 years of experience in a customer -facing role focused on… more
- Capital One (Richmond, VA)
- Sr. Manager , Solutions Architect - Customer Engineering Team - Capital One Software (Remote) Capital One Software is seeking an experienced Solutions Architect ... to join our Customer Engineering Team. As a Solutions Architect, you will...+ Bachelor's Degree + At least 6 years of experience in Software Engineering and Systems Architecture or Technology… more
- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to... experience + 3-5 years of client management experience + 3-5 years of Customer Success/Engagement… more
- Acosta Group (Richmond, VA)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Compass Group, North America (Rockville, VA)
- …performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + ... otherwise indicated by state) and good driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related … more
- JB Hunt Transport (Richmond, VA)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer . **Job Description:** Key Responsibilities: * Conduct lead generation...Qualifications:** + Bachelor's Degree. + 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Public Storage (Richmond, VA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Truist (Richmond, VA)
- …This position will help monitor and drive the business on all aspects of demand, customer experience , and conversion. NOTE: In some Agile teams, there may be ... with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business...more years of leading cross functional teams 5. Previous experience working as a Product Manager 6.… more
- Capital One (Richmond, VA)
- …. Capital One has a reputation of providing an industry leading customer experience , and is continuously pushing boundaries, surprising customers with ... Product Manager , Associate Experience , Workforce Enablement, Senior...Capital One. This role represents the needs of the customer to inform the platform roadmap ensuring the capabilities… more
