- American Pest (Richmond, VA)
- …all geared towards accomplishing call center goals and objectives. As a Customer Service Manager , you'll also conduct initial and ongoing training ... " Service Leader" to take the role of Customer Service Manager out of...you'll have a least 2 years of experience in call center leadership at the supervisor or manager… more
- The Cigna Group (Richmond, VA)
- …Health Services, we're transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll drive ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- Capital One (Richmond, VA)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique opportunity ... the end-to-end design, implementation, and analysis of the Retail Bank's entire Customer Experience (CX) measurement system. Your expertise will not just inform… more
- Coinbase (Richmond, VA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Clean Harbors (Richmond, VA)
- …recycling services. Our distinction is our strong focus on quality, safety, and customer service . Throughout our history, HEPACO, a Clean Harbors company, ... **Rail Services Manager - Richmond, VA or Baltimore, MD** Emergency Response,...and 6500 qualified drivers. The Company serves a diverse customer base, including a majority of Fortune 500 companies.… more
- Subaru of America (Richmond, VA)
- …the District Sales Manager (DSM) to attain goals in sales and service customer satisfaction. PRIMARY RESPONSIBILITIES + Must know the basic technical ... adjustment reviews and provide counsel if necessary. + Improves customer service and Owner Loyalty Program (OLP)...an example for others to follow. That's what we call our Subaru Love Promise(R). Subaru is a globally… more
- National Power, LLC (Richmond, VA)
- Summary We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and ... all technical staff + Foster a culture of safety, technical excellence, and customer -first service delivery + Manage succession planning and career development… more
- Otis Elevator Company (Richmond, VA)
- …taller, faster, smarter world. Otis Elevator Company is searching for a highly motivated Sr Manager , Service Sales - NE Atlantic to lead a high performing team ... We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- WSP USA (Richmond, VA)
- …for leading quality assurance and quality control efforts across all aspects of customer service and operations. This role ensures compliance with contractual ... + Develop, implement, and maintain a comprehensive quality management plan for customer service and operations. + Oversee quality assurance activities for… more
- Sunrise Senior Living (Richmond, VA)
- …is to be a part of.** **Job ID** 2025-235892 **JOB OVERVIEW** The Care Manager /"Designated Care Manager " is responsible for providing the highest degree of ... families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined… more
- KSA Integration LLC (Stafford County, VA)
- …will have a strong background in providing Legal and or Financial services, coupled with call center and customer service center experience, with a focus on ... Deputy Program Manager - VA Caregiver WFH Flexible * Stafford,...government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement.… more
- Fresenius Medical Center (Richmond, VA)
- …FMCNA-affiliated Acute Programs _._ Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... clinic patient census/treatment volume and improves commercial mix by providing superior customer service and admission support to referral sources and patients.… more
- CBRE Government and Defense Services (Quantico, VA)
- …This role involves managing a team of skilled technicians, ensuring efficient service call response, and implementing a robust preventive maintenance program. ... **Description** **Job Summary** The Facility Investment Manager will oversee the daily operations and maintenance...flexible organized and must be detail oriented. + Strong customer service and interpersonal skills. + Must… more
- Bon Secours Mercy Health (Richmond, VA)
- …healthcare administration (preferred) **Work Experience** 2 years experience in sales, customer service , education, or marketing (required) **Training** Formal ... In collaboration with Market President, the Physician and Provider Relationship Manager is responsible for incremental improvement of in-network utilization through… more
- Wawa, Inc. (Richmond, VA)
- …as in a team environment + Excellent oral and written communication skills + Excellent customer service skills + Ability to work with little or no supervision + ... **Position Summary** : The Regional Catering Sales & Accounts Manager is responsible for growing sales, managing customer...Bachelor's Degree preferred + 5-10 years in a catering customer service , account management, or sales role… more
- General Motors (Richmond, VA)
- …to support the next generation of home energy products. As the Group Manager , Home Product Installation & Interconnection, you will define and execute the strategic ... across a diverse national network of certified installers, turnkey providers, and customer -selected electricians. In this role, you will shape the operational model… more
- Robert Half-Robert Half Corporate (Richmond, VA)
- …professionals currently on assignment to ensure both receive exceptional customer service . In addition, the client solutions manager will resolve any ... **JOB REQUISITION** Client Solutions Manager (Technology) Richmond **LOCATION** VA RICHMOND **JOB DESCRIPTION**...quickly and efficiently to maintain the highest level of customer satisfaction. + Meet and exceed weekly business development… more
- iCIMS (Richmond, VA)
- …-driven improvements. + Partner with Community and Training teams to deliver targeted Customer Education and promote self- service resources. + Serve as the ... **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring...integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives platform adoption, optimizes configuration,… more
- Abbott (Richmond, VA)
- …management of diseases and other conditions. The position of Regional Business Manager serves our Toxicology business unit principally located in our Kansas City, ... Network through new contract agreements with clinic partners. The Regional Business Manager will also be responsible for territory sales, productivity and growth of… more
- Oracle (Richmond, VA)
- …and debugs software programs for databases, applications, tools, networks etc. As a manager of the software engineering division, you will apply your knowledge of ... of software engineers building network infrastructure. **Responsibilities** As a Software Development Manager , you and your team (direct or dotted line) will solve… more