- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... Customer Technical Support Specialist (Help Desk ) - (756) Share this job as a...using tools such asBMC RemedyorServiceNow. + Document all incidents, service requests, and problem resolutions accurately within the help… more
- Extra Space Storage (Fredericksburg, VA)
- - Will work between multiple stores in the district. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more ... self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Ross Stores, Inc. (Glen Allen, VA)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business… more
- Fresenius Medical Center (Louisa, VA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more
- EPS Corporation (Dahlgren, VA)
- …Full-time Education Some College Coursework Completed Career Level Experienced (Non- Manager ) Category Information Technology Job Description EPS Corporation is ... ideal candidate will have a strong background in Federal or DoD help desk environments and a proven track record of delivering exceptional technical support using… more
- HCA Healthcare (Ashland, VA)
- …Performs equipment and supply audits as scheduled. + Works closely with the Center Manager , Medical Staff, Front Desk Coordinator and all clinic staff to ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...assist the Patient Representative in the performance of front desk duties. + Will assist with front desk… more
- Hotel Equities (Fredericksburg, VA)
- …PM-7 AM) Hourly Pay for this position is $17.00 an hour. Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for ... guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the...breaches, concerns or suspicious behavior to the supervisor or manager on duty. + May routinely book guest reservations… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- HCA Healthcare (Fredericksburg, VA)
- …screens, and x-rays sent out to other labs. + Works closely with the Center Manager , Medical Staff, Front Desk Coordinator and all clinic staff to maintain ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...are adhered to. + Is cross trained for front desk duties to include greeting patients, checking patients in/out… more
- HCA Healthcare (Fredericksburg, VA)
- …followed and occupational procedures are adhered to. + Work closely with the Center Manager , Medical Staff, Front Desk Coordinator and all clinic staff to ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Process specimens for reference labs. + Help support front desk duties to include greeting patients, checking patients in/out,… more
- HCA Healthcare (Fredericksburg, VA)
- …followed and occupational procedures are adhered to. + Work closely with the Center Manager , Medical Staff, Front Desk Coordinator and all clinic staff to ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Process specimens for reference labs. + Help support front desk duties to include greeting patients, checking patients in/out,… more
- Travelers Insurance Company (Stafford, VA)
- …files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all other internal ... refers claims with Major Case Unit exposure to the manager . + Performs administrative functions such as expense accounts,...mandated. + On a rotational basis, engage in resolution desk technical work and resolution desk follow… more
- BJs Wholesale Club (Mechanicsville, VA)
- …cashiers, SCO, and membership desk ) in the absence of the Front End Manager . + Models and provides excellent Member service , while coaching, teaching and ... the frontline in the absence of the Front End Manager . Coaches, teaches and develops all frontline team members...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates… more
- H&R Block (Stafford, VA)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- GovCIO (Richmond, VA)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Pure Barre (Fredericksburg, VA)
- …Barre Fredericksburg is a community centered around fitness. We're seeking a qualified Front Desk Sales Associate that is focused on driving sales and service ... of the Sales Associate is to assist the General Manager with new membership sales by bringing new members...Associate also assists with retaining and providing exceptional customer service to current members. A passion for fitness and… more
- Clark Construction Group, LLC (Richmond, VA)
- …be the driving force of a leadership team dedicated to providing world class service to our clients by leading, directing, and coordinating the day to day management ... Project Executive with the help of the Senior Project Manager , Project Manager and Project Engineers will...reading plans and inspecting work. The role does include desk time in the office that may require prolonged… more