- Cognizant (Richmond, VA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- CAI (Richmond, VA)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A...resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- HCA Healthcare (Richmond, VA)
- …and integrity. We care like family! Jump-start your career as an EHR Support Analyst II today with Chippenham Hospital. **Benefits** Chippenham Hospital offers ... by location._** Come join our team as an EHR Support Analyst II. We care for our...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- NANA Regional Corporation (Fredericksburg, VA)
- …experience. + Must have at least five (5) years direct related experience in help desk and network support . + A minimum of three (3) years' experience in ... AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau...will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)… more
- NANA Regional Corporation (Fredericksburg, VA)
- …processes and procedures. + Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on ... an Akima Company, is seeking an Electronic Surveillance System Analyst to join our team supporting the Electronic Surveillance...least 5 years of direct related experience in help desk and network support . + A minimum… more
- HCA Healthcare (Richmond, VA)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with ... Do you have the career opportunities as an Application Analyst II you want with your current employer? We...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- Xerox (Richmond, VA)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
- Teradata (Richmond, VA)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and...+ Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +… more
- Public Consulting Group (Richmond, VA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more