- Discover (Riverwoods, IL)
- …find a brighter financial future with Discover. **Job Description:** **What You'll Do** The Lead IT Service Management Specialist (CMDB) provides process ... the Common Service Data Model (CSDM) and Service Mapping, the Lead IT Service Management Specialist works for the Configuration Management … more
- UL, LLC (Northbrook, IL)
- …changes to service level agreements and directs resolution between business and IT Service requirements as necessary. + Regularly reviews and provides input ... changes in the production environment. + Builds, maintains, and archives the IT Change Management agenda, calendar, and portfolio, working closely with… more
- Camping World (Lincolnshire, IL)
- We are seeking a skilled and motivated IT Lead - Payroll and Incentive Compensation to join our team to oversee the technology platforms and applications that ... the company's payroll, time, incentive compensation, etc. applications and operations. The IT Lead - Payroll and Incentive Compensation is responsible for… more
- Camping World (Lincolnshire, IL)
- We are seeking a skilled and motivated IT Lead - Applications, Finance and Accounting to join our team to oversee the technology platforms and applications that ... support the company's financial and accounting operations. The IT Lead - Applications, Finance and Accounting will play a critical role in supporting the… more
- Camping World (Lincolnshire, IL)
- We are seeking a skilled and motivated IT Lead - Applications to join our team to oversee the technology platforms and applications that support the company's ... legal, financial and accounting operations. The IT Lead - Applications will play a...support. + Perform regular system maintenance, upgrades, and patch management to ensure system stability and security. + Ensure… more
- WESCO (Chicago, IL)
- As a Technology Lead - IT you will lead , mentor and develop a team of technical analysts and/or developers on technology related products, projects, and ... the management of third party technology partners, including assignments, service level agreements, quality standards, work product and other deliverables as… more
- Discover (Riverwoods, IL)
- …need from you:** + Associate's degree in computer science or related + 4+ Years Experience IT Computer Operations, IT Customer Service or related + In lieu ... risk and customer-impacting issues within the day-to-day role to management . On an Agile infrastructure team, you are responsible...If You Have:** + 6+ years of experience in IT Computer Operations, IT Customer Service… more
- Discover (Riverwoods, IL)
- …Need** **The Basics** + Associates Degree in Computer Science + 4+ years of experience in IT Computer Operations, IT Customer Service or related. + In lieu ... risk and customer-impacting issues within the day-to-day role to management . **How You'll Do It** + Provides technical leadership...of a degree, 6+ years of experience in IT Computer Operations, IT Customer Service… more
- UL, LLC (Chicago, IL)
- …, is responsible for overseeing the selection, management , and performance of IT vendors and service providers. This role ensures that vendor relationships ... Identify opportunities for process improvements and implement changes to enhance vendor management practices. + Lead initiatives to optimize vendor performance… more
- Camping World (Lincolnshire, IL)
- …applications. + Vendor Management : Evaluate and manage relationships with IT vendors and service providers to ensure cost-effective solutions and ... implementing strategic IT initiatives to support our business objectives. You will lead a team of IT professionals and work closely with various departments… more
- Wolters Kluwer (Riverwoods, IL)
- …including servers, networks, and storage systems. + Minimum of 5+ years of experience in IT service management or a related field. + Excellent communication, ... service enhancements and implement changes to improve service quality and efficiency. + Lead root...Strong understanding of ITIL framework and service management best practices. + Extensive experience in IT… more
- United Airlines (Chicago, IL)
- …2-3 days per week.** The purpose of the Senior Manager - IT Digital Service position is to lead a development team in the continued design and development ... of United's Conversation AI & Gen AI based customer self- service voice & digital self- service platform. This...ensure alignment with project goals + Accountable for administrative management of 5-10 IT professionals, either as… more
- Zurich NA (Schaumburg, IL)
- …issues. + Ensure compliance with IT application, development and maintenance service management governance standards and policies. + Engage and represent ... outsourcing partners to address application performance issues and drive service improvement. Responsibilities: + Lead a team...to business processes, service levels and request management for IT services. + Monitor critical… more
- Camping World (Lincolnshire, IL)
- …Compensation with payroll implementation experience who will lead our Sales Performance Management implementation. This IT Senior Manager will lead the ... + Lead and manage a team of IT professionals supporting payroll, time management and...+ Manage relationships with third-party vendors and consultants, ensuring service level agreements (SLAs) for optimal system performance and… more
- Advantage Solutions (Chicago, IL)
- …research to identify industry trends, emerging technologies, and best practices in IT product management . Use market insights to inform product decisions ... user satisfaction. Use data-driven insights to drive product improvements. + Budget Management :Develop and manage the IT product budget, including resource… more
- Wolters Kluwer (Riverwoods, IL)
- …(KPIs) such as DORA, that are specific to the execution of the service management processes. + Develop continuous improvement measurements for the Infrastructure ... market for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management ) within our Global… more
- GCG (Chicago, IL)
- …Proven ability to build, lead , and develop teams; experience implementing service management best practices + **Problem-Solving** : Skilled in critical ... is seeking a **strategic and technically skilled Director of IT Services** to lead our Service...field (preferred) or equivalent professional experience + Knowledge of service management principles and tools to promote… more
- R1 RCM (Chicago, IL)
- …publicly-traded organization with employees throughout the US and international locations. Our Service Delivery Analyst/Ops Lead role will be responsible for ... R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and… more
- Camping World (Lincolnshire, IL)
- …ensure alignment with business goals. Duties and Responsibilities Procurement 1. Vendor Management : Identify, evaluate, and negotiate with IT vendors and ... suppliers to ensure quality and cost-effectiveness. 2. Purchase Management : Manage end-to-end IT procurement processes, including sourcing, quotations, purchase… more
- United Airlines (Chicago, IL)
- …metrics, monthly project status reporting and quarterly resource planning review. ** IT Process Management and Administration** + Define, prioritize, allocate ... security protocols are adhered to during development and release. + Ensure IT application development process: solution delivery, project management , work… more