- HomeSafe Alliance (Carson City, NV)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- HomeSafe Alliance (Carson City, NV)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- HomeSafe Alliance (Carson City, NV)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Lincoln Financial Group (Carson City, NV)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Bank of America (South Lake Tahoe, CA)
- …us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of ... Degree in business, finance, or a related field. * Experience working in a financial center where...technology Skills: * Active Listening * Business Acumen * Customer and Client Focus * Oral Communications * Problem… more
- Chewy (Reno, NV)
- …**.** **If you have a question regarding your application, please contact ** **###@chewy.com** **.** **To access Chewy's Customer Privacy Policy, ... up to 10%_ **What you'll need:** + 1-3 years of professional experience (project management, transportation, warehouse operations, or similar) OR a bachelor's degree… more
- Allied Universal (Reno, NV)
- …**ARMED** employment OR equivalent military, LEO, or CO. + Display exceptional customer service and communications skills + Be Comfortable performing foot patrol ... your favorite restaurants, entertainment venues and much more **Responsibilities:** + Provide customer service to our clients by carrying out safety and security… more
- Reno Orthopedic Center (Reno, NV)
- …and patients. Requirements Certifications/Educations: + High School Diploma Knowledge of: + Customer service principles and practices Experience : + Working in a ... will remain posted until filled. You would be the contact for all our patients seen in the Emergency...team. You are essential to facilitating a great patient experience . ROC is expanding with two more operating suites… more
- Highmark Health (Carson City, NV)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- CVS Health (Carson City, NV)
- …+ Communicates effectively with all internal stakeholders. **Required Qualifications** + 1 year of customer service and call center experience + 1 year ... each member interaction. + Provides an elite quality, customized experience based on customer preference and individualized...Health experience + Bachelor degree or equivalent experience + Call Center experience … more
- Sutherland Global Services (Carson City, NV)
- …**General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + Knowledge ... needed. **Since we provide service to global customers, our center is open 24/7. These are work from home...email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate… more
- Highmark Health (Carson City, NV)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... subject-matter direction to lower-level representatives. **ESSENTIAL RESPONSIBILITIES** + Resolve customer inquiries and complaints via written, telephonic and face-to-face… more
- Windstream Communications (Carson City, NV)
- …foreign personnel disclosure and approval requirements._ **Job Details** **Job Family** ** Customer Service** **Job Function** ** Customer Contact ** **Pay ... handles inbound calls from Windstream customers in a call center environment. The inbound calls are driven by a...inbound calls are driven by a variety of different customer needs. The Kinetic Cable Specialist is primarily responsible… more
- Oshkosh Corporation (Carson City, NV)
- …US passport. **STANDOUT QUALIFICATIONS** + Seven (7) years of relevant experience . + Experience in a contact center or hands-on equipment repair. + ... the east or west coast regions (2 openings) The Senior Service Technician - Customer Support will assist internal and external customers by phone, email or in-person… more
- Cardinal Health (Carson City, NV)
- …Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized ... can go. **_Qualifications_** + Bachelor's degree or equivalent work experience + 3-5 years of experience in...resolution **_Responsibilities for this role_** + Oversees daily call center operations for a team of 8-10 Case Managers… more
- City of Reno, NV (Reno, NV)
- …clerical experience including one year of experience in a customer service call center . Supplemental Information PHYSICAL DEMANDS AND WORKING ENVIRONMENT ... and clerical duties and activities in support of the City's Reno Direct customer service call center ; oversees and participates in receiving and evaluating… more
- Verint Systems, Inc. (Carson City, NV)
- …(7) years' of experience in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity... accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement… more
- Verint Systems, Inc. (Carson City, NV)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... that solution for customers. Leveraging expertise in cloud-based technologies, telephony, customer experience strategies, and software engineering, you will… more
- Sunrun (Carson City, NV)
- …can balance user, business, and technical needs. Additionally, success in this role requires experience in contact center software such as NICE CXone ... inquiries and resolve issues, thereby enhancing the overall customer experience . As a Staff level Software...communications software and related integrations. + Practical knowledge and experience with modern Cloud Contact Center… more
- City of Reno, NV (Reno, NV)
- …clerical duties and activities in addition to supporting of the City's Reno Direct customer service call center ; receives and evaluates all requests for City ... the assigned duties. Knowledge of: Operations, services, and activities of a customer service call center . Office procedures, methods, and equipment including… more