- Humana (Raleigh, NC)
- **Become a part of our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to ... Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents… more
- Cardinal Health (Raleigh, NC)
- …the day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Oracle (Raleigh, NC)
- …Data Strategy & Acquisition: Drive the creation and curation of high-quality, representative datasets required for training and validating agent models, ... Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent ...to support the smooth launch of new agent capabilities. + Compliance & Risk Awareness: Ensure that… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of… more
- PVH Corp. (Smithfield, NC)
- …across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job ... The Floor Supervisor's primary function is to assist and support the Store and Assistant Manager in all aspects...and orientation process. Identify new hires who possess skills representative of the TH Brand and image. + Assist… more
- Truist (Raleigh, NC)
- …initiatives of varying size and complexity, ensuring alignment with Production Support operational goals and business objectives. Conduct comprehensive data analysis ... lifecycle management. Serve as a strategic liaison among business units, the Production Support team, and third-party support partners to ensure smooth execution… more
- Truist (Raleigh, NC)
- …States of America) **Please review the following job description:** Support process improvement initiatives, engineers, and leads. Gather process requirements ... and provide operational/analytical support for Process Engineers. May identify or assist in identifying gaps and efficiency opportunities and may make… more
- Fresenius Medical Center (Raleigh, NC)
- …patient care training, as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth ... programs under the supervision of a nurse. + Provides developmental support to applicable clinical and facility staff. Education/Communication: + Partners with… more
- General Motors (Raleigh, NC)
- …and improve it. Provide cost estimation and analysis. Build and Utilize AI- Agent capability. Support data pipeline orchestration on distributed backend system. ... mining solutions that are able to handle PB-level data. Support key training and evaluation projects across the company....with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado,… more
- Ontic (Creedmoor, NC)
- …point of contact for all customer and regulatory Quality matters; support product and process verification initiatives and continuous improvement activities. Be ... change agent to drive quality culture change across the business...review process to ensure contractual compliance + Lead and support from a quality perspective all BAU license transfer… more
- MetLife (Cary, NC)
- …region, this role will oversee the work of the Third Party Risk Management (TPRM) Support Team based out of India and become the regional TPRM representative on ... third party risk for US employees and stakeholders * Support confidential and high priority requests to ensure comprehensive...an ability to balance risk and velocity * Change agent with proven ability to drive execution * Interpersonal… more
- PVH Corp. (Smithfield, NC)
- …across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job ... paid time off, seasonal hours, and flexible work schedules. + **Wellbeing Support :** A variety of wellbeing tools and programs. + **Care.com Services:** Access… more
- Wolters Kluwer (Cary, NC)
- …operationalize retrieval-augmented generation (RAG), vectorized APIs, and autonomous agent frameworks within live customer environments **Drive Engineering ... deep and holistic understanding of the necessary outcomes to support the business goals and objectives and works to...preferred, including experience:** + Serving as a technology business representative in a B2B market. + working with content… more