- MetLife (Cary, NC)
- Job Title Customer Care Advocate Job Location Cary, NC. Virtual role with in-person training. New Hires must live within a commutable distance of Cary, NC. ... Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex … more
- Sharecare, Inc. (Raleigh, NC)
- …individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ... www.sharecare.com. **Job Summary:** The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide meaningful support to… more
- UNC Health Care (Chapel Hill, NC)
- …ICU which was created to have the ability to provide comprehensive Neuro-Specialty Care .** The Neuroscience team of patient care providers work closely together ... to provide the most compassionate and comprehensive care to our patients. Patient illnesses include ischemic and...inspire teamwork, are eager to learn, and possess exceptional customer service skills. The NSICU has also received the… more
- Confluent (Raleigh, NC)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Brookdale Senior Living (Cary, NC)
- …plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate , they actively contribute to ... Overview The Brookdale HealthPlus LPN Care Coordinator works alongside our Brookdale HealthPlus RN...customer service issues, and family, or outside health care provider concerns. + Applies quality performance measures, and… more
- CVS Health (Raleigh, NC)
- … contact center setting. In this role, you will serve as a customer advocate when researching, responding or interpreting company procedures or policies ... of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at… more
- Red Hat (Raleigh, NC)
- …of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat * Collaborate with the engineering, research ... for the Red Hat infrastructure portfolio. At Red Hat, customer support includes far more than just "break-fix" solutions....'s environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll… more
- HealthEdge Software Inc (Raleigh, NC)
- …Experienceteam and ownclinical staff satisfaction and efficiency, serving the clinical care teams from our customers that use theWellframeplatform to deliver digital ... care services to theneediestmembers in healthcare.Youwill be a key...and capabilities acrosstheWellframebusiness as we grow across more complex customer footprints, workflows, and an enable a broader ecosystem… more
- HealthEdge Software Inc (Raleigh, NC)
- …service level agreement (SLA) times. + Act as an escalation point and advocate for critical customer issues, collaborating with other departments as needed. ... delivery process. Our ideal candidate will be responsible for triaging and resolving Customer reported issues on a timely manner to ensure customer satisfaction.… more
- Ford Motor Company (Raleigh, NC)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... leverage advanced technology to redefine the landscape, enhance the customer experience, and improve people's lives, this is your...development and deployment for GCP + Be a developer advocate - Practice and promote use of Cloud Native… more
- Sunrun (Raleigh, NC)
- …research and investigation into Sales ROE (Rules of Engagement) claims, working with customer care and compliance teams to ensure fair outcomes.** + **Analyze ... trends to Affiliate Leadership.** + **Coordinate with Sales, Business Development, Customer Care , Marketing, Legal Escalations, Compliance, and Technology to… more
- Marriott (Raleigh, NC)
- …demand etc. and how to sell to assigned accounts. Acts as the customer 's advocate through understanding account needs and opportunities. Identifies emerging ... pricing for outbound hotels at the request of the customer . Grows share for Business Travel (BT), group, catering...All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible… more
- Banfield Pet Hospital (Cary, NC)
- …more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you 'll have the chance to advocate for ... clients and other associates, and the continuity of quality veterinary care . Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary… more
- Banfield Pet Hospital (Cary, NC)
- …rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you'll have the chance to advocate for pets ... clients and other associates, and the continuity of quality veterinary care . Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary… more
- CVS Health (Raleigh, NC)
- …of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at ... accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. **Position Summary** This Case Manager RN… more
- Ford Motor Company (Raleigh, NC)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... Merchandising & Product Manager is responsible for deeply understanding customer needs, managing the day-to day business, while optimizing...facts and data to provide context for change + Advocate for the end user and stakeholder by empathizing… more
- S&P Global (Raleigh, NC)
- …problem solvers and solution finders with a passion for providing the very best customer experience in a fast-paced environment. We are a diverse team supporting our ... product knowledge in support of pre-sales activities to ensure customer satisfaction._ + _Work with clients to ensure compliance...our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care… more
- S&P Global (Raleigh, NC)
- …got experience with business management, finance workflows, software lifecycles and/or customer engagement in technology. You're a motivated leader who thrives on ... Facilitate competitive analysis and pricing strategy development + Support customer -facing operations, including sales, marketing and technology support + Establish… more
- Stanley Martin Homes, LLC (Raleigh, NC)
- …sales activities, including leads, follow-ups, and closed deals in the customer relationship management (CRM) software. Delivering outstanding customer service ... or issues that arise. Lastly, you will promote and advocate for First Heritage Mortgage as the lender of...Mortgage as the lender of choice, making sure every customer receives the exceptional home-buying experience they deserve. **Technical… more
- Palo Alto Networks (Raleigh, NC)
- …(GCP) include Containers and Serverless. You are the "go-to" resource for customer interactions that exceed the typical Systems Engineering requirements. This is a ... your expertise and by your ability to lead to customer wins. There is also a requirement for close...equally persuasive, confident manner + Act as the customers advocate for any issues that require technical assistance and… more