- Humana (Raleigh, NC)
- **Become a part of our caring community and help us put health first** The Help Desk Support Technician 2 provides support to end users for computer, ... level requirements and providing excellent customer service. The Help Desk Support Technician 2 : + Identifies, researches, and resolves technical problems… more
- TEKsystems (Raleigh, NC)
- …you will work alongside a team of 12 other analysts providing advanced support for internal and external customer's hardware and software issues. You will act ... as the first level of support for both internal and external customers. Using ServiceNow...screen of death, VPN connectivity problems, printer connections. This technician will look for trends in the service desk… more
- Koniag Government Services (Durham, NC)
- …Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD. **This position ... and document scope, impact, and priority; resolve, or escalate to incident (level 2 ). + Follow-up with customers, vendors, or SSA components, as required, to resolve… more
- TEKsystems (Raleigh, NC)
- …Education and Experience * Two years of experience working as an IT Helpdesk Technician or in a similar customer support role. * Certifications are a plus, ... Description The Desktop Support Specialist is responsible for providing second- and...solutions and instructions in a user-friendly and professional manner. 2 . Technical expertise: A deeper understanding of IT systems,… more