- HomeSafe Alliance (Raleigh, NC)
- …individual will oversee customer relationship management and lead a team of customer support supervisors and their specialists. You will be accountable for ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...customer orders. + Lead training sessions for other customer service support staff as needed. +… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager ...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Wilson Language Training (Raleigh, NC)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Rubrik (Morrisville, NC)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Pearson (Raleigh, NC)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a...Through targeted marketing initiatives, you will work to strengthen customer loyalty, drive retention, and support the… more
- Michaels (Dunn, NC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - DUNN, NC Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Lucid Software (Raleigh, NC)
- Sr. Customer Success Manager Raleigh, NC Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We ... maximum value from our solutions. As trusted advisors, each Customer Success Manager (CSM) works closely with...is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit… more
- Verint Systems, Inc. (Raleigh, NC)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Amazon (Raleigh, NC)
- …customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS ... Description Are you customer obsessed, speak cloud, and want to help...driving collaboration between the other core account groups (Sales, Support , Solutions Architecture, and Professional Services), product/engineering teams, and… more
- RELX INC (Raleigh, NC)
- …top model creators for each individual legal use case.About the Role As a Customer Implementation Manager , you will ensure new Large Law firm customers have ... Are you data-driven and customer -centric? Do you enjoy collaborating cross-functionally to deliver...please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact ###. Please… more
- Whole Foods Market (Raleigh, NC)
- …we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce ... processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for … more
- Southern Company (Durham, NC)
- Description Job Summary: The Sr. Manager of Product Support is responsible for leading the department, overseeing budget and strategic planning, making key ... fast-growing corporate environment. Job Duties and Responsibilities: The Sr Manager of Product Support will provide leadership...Work with Customer Service Managers to discuss customer needs and assist with providing support .*… more
- Merck (Raleigh, NC)
- **Job Description** Our Sales teams support our customers by providing clinical and scientific information about our products. With a patient-centric and digital ... mindset, we support education and training that helps healthcare partners protect...helps healthcare partners protect patients in their communities. The Customer Team Leader (CTL) plays a critical role in… more
- Wolters Kluwer (Raleigh, NC)
- …comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** **Pre-Sales CPM Solutions** , you will join a ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- HealthEdge Software Inc (Raleigh, NC)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- Teradata (Raleigh, NC)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... engagement, adoption and success planning. + Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, … more
- Novo Nordisk (Clayton, NC)
- …matters. The Position Manage & oversee the Automation Technicians & Desktop Support team members, providing direction, coaching/mentoring & support for NNPILP ... Historian, BMS, & PLC applications for the purpose of providing first-level support to the Operations personnel for these applications. Ensures effective stakeholder… more
- IQVIA (Raleigh, NC)
- …connectivity is not permitted. **Preferred Qualifications:** + Previous experience in Patient Support Services (Hub) + Previous Customer Service experience in ... **Position Summary:** AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager ! Responsibilities will vary by program and its lifecycle. Care Manager 's… more
- United Therapeutics (Morrisville, NC)
- …and pulmonary diseases, and other orphan diseases. **How you'll contribute** The Patient Support Quality Manager ensures high standards of quality and efficiency ... in patient support programs to achieve positive outcomes by focusing on...to protect one another from illness. Employees working in customer -facing roles must adhere and comply with customers' credentialing… more