- First Horizon Bank (Raleigh, NC)
- …with functional support teams and front-line business leaders, the Workforce Management Leader will lead the critical thinking, capacity planning, ... Georgia, Louisiana, North Carolina, South Carolina, Tennessee, Texas, Virginia. **Summary:** The Workforce Management Leader is responsible for the bank's… more
- Deloitte (Raleigh, NC)
- …Solution Development: + Lead the design and development of extended workforce management services, including recruitment, onboarding, workforce planning, ... contingent and extended workforces. This role focuses on designing workforce management services and tools that enhance... agility. This role offers a unique opportunity to lead the development of cutting-edge workforce solutions… more
- Lumen (Raleigh, NC)
- …strategy and plan. Ensure respective Customer Segment leads execute this CM plan. BPO workforce management : + Lead BPO workforce management ... Work collaboratively with BPO to ensure implementation of BPO workforce management , agent onboarding, and training plans....lead contractual negotiations with BPO vendors. * Proactive leader with a strong bias-to-action and ability to drive… more
- Hilton (Raleigh, NC)
- …tool, customer feedback tool including NLP and surveys, payroll timekeeping system, workforce management system, online FAQ support page that is accordant ... hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring...At Hilton, we believe every Team Member is a leader \. We are committed to offering leadership development opportunities… more
- Google (Durham, NC)
- …systems and networks. In this role, you will oversee the implementation of Workforce Identity access management (WIAM) and Customer Identity Access Management ... the challenge of designing and managing complex identity access management (IAM) platforms ? If so, our team is...audit strategies and post-mortems. **In this role, you'll:** + Lead the configuration and implementation of Workforce … more
- Deloitte (Raleigh, NC)
- …configuring, and deploying SAP Fieldglass solutions to enable clients' contingent workforce management programs. The successful candidate will create and ... CEO to the CFO, Risk Manager to Business Unit leader -and that we deliver on our issues and help...successful candidate will also help clients optimize their contingent workforce management processes, providing both strategic guidance… more
- Truist (Apex, NC)
- …interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management scheduling. **Essential Duties and Responsibilities** ... States of America) **Please review the following job description:** The branch leader has responsibility for managing all aspects of assigned branch. The… more
- Deloitte (Raleigh, NC)
- …of this and more with a career at Deloitte. Working with our Global Payroll and Workforce Management Team means you will be working with UKG's #1 Global System ... its strategic objectives in performance and growth. Payroll & Workforce Management Solutions - Global UKG practice...be a true business partner with the credibility to lead the business - not just a seat at… more
- Deloitte (Raleigh, NC)
- …of this and more with a career at Deloitte. Working with our Global Payroll and Workforce Management Team means you will be working with UKG's #1 Global System ... its strategic objectives in performance and growth. Payroll & Workforce Management Solutions - UKG practice With...be a true business partner with the credibility to lead the business - not just a seat at… more
- CVS Health (Raleigh, NC)
- …mastery knowledge of application. **Required Qualifications** **Knowledge of:** + 3-5 years' Workforce Management tool experience and system knowledge (such as ... execute on plans and strategies to strategize, navigate, and lead changes, serve as SME on all key projects...years in a high volume customer service environment with workforce management /resource planning experience. + Knowledge of… more
- CVS Health (Raleigh, NC)
- …others. This leader will need to possess a strong working knowledge of workforce management tools and processes as well as the ability to influence others ... and lead workforce migration strategy among cross-functional organizations....reporting. + Minimum 2 years experience in utilizing Verint workforce management software or similar application. +… more
- Humana (Raleigh, NC)
- …domain. + **Process Optimization:** Collaborate with stakeholders including claims adjusters, workforce management , and other IT teams to evaluate process ... part of our caring community and help us put health first** The Lead Automation Engineer identifies and implements solutions (hardware and software) for improvement… more
- MetLife (Cary, NC)
- …* 10-15 years of experience within a HR Technology delivery * Accomplished change management leader , able to operate effectively in a highly matrix environment. ... years' experience with significant experience in Oracle HCM Cloud. HR Reporting and workforce analytics/ management too (eg Crunchr, Visier )is preferred, with at… more
- Verint Systems, Inc. (Raleigh, NC)
- …and working with Government contract agreements + Knowledge of CCaaS, Contact Center, Workforce Management , and /or CRM/ERP software background desired + 2+ ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
- Verint Systems, Inc. (Raleigh, NC)
- …knowledge of value-added ROI business process sales engagements/tools + Knowledge of Workforce Management , and /or CRM/ERP software background desired + ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
- Prime Therapeutics (Raleigh, NC)
- …other departments. Adheres to budget allocations. + Team Performance and Workforce Management : Manages employee performance through defined employee scorecards ... **Job Description** + Operations: Manages team members in the project management , programming, testing and documentation aspects of the analyst responsibilities to… more
- Verint Systems, Inc. (Raleigh, NC)
- …Computer Science, Engineering, related field + Experience in Erlang formulas + Experience in workforce management + Excellent coding skills in Java + Exposure to ... key cloud-first, full-stack software products. This role works with Product Management , Development, Operations and Client Services teams to develop creative… more
- Under Armour, Inc. (Raleigh, NC)
- …broader talent strategy including College Recruiting, Employer Branding and Contingent Workforce Management . + Other duties as assigned, including representing ... commuting distance from our Baltimore office.** **Your Impact** + Lead the end-to-end recruitment process and sourcing efforts for...and Legal preferred. + 1 - 3 years of management experience; or equivalent experience as the subject matter… more
- Aerotek (Raleigh, NC)
- …Inc. has built a reputation for providing the highest-quality staffing and workforce management solutions. With deep expertise in the manufacturing, logistics, ... construction, aviation and facility management industries, we partner with more than 13,000 clients...is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com.… more
- Deloitte (Raleigh, NC)
- …M&A support + Implementation strategy and roadmap development + Integration with workforce management solutions + Application Management Services. ... more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader -and that we deliver on our issues and help create value for our clients. The… more