- InEight (Omaha, NE)
- …a strong functional working knowledge of InEight's core products, with emphasis on the customer support aspect. + Have the ability to walk customers through ... with matching, and generous paid time off. **Position Summary:** The Customer Product Support position provides a great opportunity to become a product expert… more
- Cornerstone onDemand (Omaha, NE)
- …or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting ... The Advanced Technical Support Specialist delivers world-class, elite-level...+ Author and maintain knowledge base articles; lead and support knowledge sharing initiatives. + Champion customer … more
- Intercontinental Exchange (ICE) (Omaha, NE)
- …in appropriate case management system. **Knowledge and Experience** + 2 years equivalent customer service or technical support experience. + Possesses and ... The Client Support Specialist acts as a support resource to our customer base utilizing...and proper use of Simplifile software solutions. + Resolve technical problems reported by the customer to… more
- Concentrix (Lincoln, NE)
- …of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support + Provide ... Career Growth** " awards every year? Then a remote Technical Support Representative position at Concentrix is...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Abbott (Omaha, NE)
- …* Manage integration timelines and conduct exit interviews to present results and secure customer buy-in. * Deliver technical support onsite and remotely for ... integrations at customer sites, collaborating with project managers to execute technical plans. * Conduct entrance interviews to assess customer needs and… more
- Intercontinental Exchange (ICE) (Omaha, NE)
- …be 10:30am - 7:00pm CT. **Knowledge and Experience** + 3 years' experience in a customer -facing technical support role or 1 year experience and a bachelor's ... Overview **Working Hours: M-F from 10:30am - 7:00pm CT.** **Responsibilities** + Leverage technical expertise to assist clients in the use of their ICE Mortgage… more
- Intercontinental Exchange (ICE) (Omaha, NE)
- …interactions in CRM system **Knowledge and Experience** + Three (3) years' experience in a customer -facing technical support role or 1 year experience and a ... **Work Hours: 10:00 am to 7:00 pm Central time** **Responsibilities** + Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology… more
- Eaton Corporation (Lincoln, NE)
- …integration activities through direct interface with PCD Customers. Provide pre- and post-sale customer technical support for external and internal customers ... practices. Control and verify all marketing collateral and project technical specifications. + ** Customer Support ...marketing collateral and project technical specifications. + ** Customer Support and Integration** - Understand and… more
- Trellix (Lincoln, NE)
- …and facilitates problem resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional ... the customer and diverse stakeholders throughout the customer organization to create technical project plans,...can thrive and contribute to our industry-leading products and customer support , which is why we prohibit… more
- Envista Holdings Corporation (Omaha, NE)
- …+ Deliver product presentations, and demonstrations,and provide post-sale technical support to healthcare clinicians. + Identify customer needs and pursue ... in assigned territory. + Collaborate with various departments including Customer Care, Technical Support , and Manufacturing to ensure prompt and… more
- Concentrix (Lincoln, NE)
- …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues… more
- Concentrix (Lincoln, NE)
- …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... Expected to hit sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support tools and resources… more
- Concentrix (Lincoln, NE)
- …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together,… more
- Air National Guard Units (Lincoln, NE)
- …and mitigates security vulnerabilities of installed system hardware and software. 3. Provides customer technical assistance and support for all users. ... components of the assigned system. Provides Information Assurance systems support for all disciplines, ensuring the rigorous application of...Provides ongoing technical support to customers to ensure proper functional use of… more
- CHS Inc. (Lincoln, NE)
- …process-related reference documents. **Minimum Qualifications (required)** + 2+ years of experience in Customer Service and Technical Support + High School ... or in a related field + 1+ years of experience in Customer Service, Sales Support , or Supply Chain + Lean Certification + Experience monitoring and responding… more
- Oracle (Lincoln, NE)
- …serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service… more
- Oracle (Lincoln, NE)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Cleo (Lincoln, NE)
- …with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all ... + Bachelor's Degree or 1+ years of Technical Support work experience + Customer Service Experience + General Operating System Knowledge +… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …years of Information Technology experience; requirements development, programming, software testing, technical writing, customer call support (Help Desk). ... and/or enhancements. + Analyzes and dissects system requirements and technical specifications to create and execute test cases. Writes...and test tools, including defect tracking. + Experience in customer support and working in a government… more
- Confluent (Lincoln, NE)
- …becoming a domain expert in the Confluent Data Stream Platform + Regularly provide technical support within your current role + Strong debugging skills for ... Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $110.6K - $130K * Offers Equity _At… more