- Oriental Bank (San Juan, PR)
- The Associate , Retail Channels ( Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy ... channels a variety of customer inquiries through our call center to provide service, support, and provide expert...field required. + One (1) year of customer service, call center, or sales experience required. Retail … more
- Oriental Bank (San Juan, PR)
- …policies and procedures. + Manages branch audits. + Monitor chat or support channels , support queues and call traffic, through the system and established ... meeting Service Level Agreements (SLA). + Maintain solutions focus across our digital channels and promote sales referrals as needed. + Responsible for the delivery… more
- Oriental Bank (San Juan, PR)
- The Associate , Retail Baking (Quality) is responsible for assisting in the daily quality process for all products. Provide sales officers with the knowledge and ... sales closing process for IRA, Commercial, Deposit, and Credit products across channels , including transmission of ACH transfers. + Design, prepare, update reports… more