- Oriental Bank (San Juan, PR)
- …accounts. + Receives and channels a variety of customer inquiries through our call center to provide service , support, and provide expert advice ... customer with a high level of quality service . + Provides support and services to...or related field required. + One (1) year of customer service , call center… more
- Kelly Services (Catano, PR)
- …escuchamos y estamos aqui para ayudarlo! Estamos buscando **REPRESENTANTE DE SERVICIO AL CLIENTE/ CALL CENTER ** para trabajar en el pueblo de **CATANO** , Puerto ... es un dia tipico como **REPRESENTANTE DE SERVICIO AL CLIENTE/ CALL CENTER ** ? El(la) **REPRESENTANTE DE SERVICIO...you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to… more
- Staff Management | SMX (Guaynabo, PR)
- …Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968. Job Types: Call Center , Customer Service Rep, Administrative/Clerical. Industry: ... Customer Service / Call Center . The hourly rate for this position is anticipated between $12.00 - $13.50 per hour. This range is a good-faith estimate,… more
- Staff Management | SMX (Guaynabo, PR)
- …education: HS Diploma or GED. Work Location: PAM / Guaynabo, Guaynabo, PR 00968. Job Types: Call Center , Customer Service Rep. Industry: Customer ... team in a clean and safe environment. Staff Management is hiring immediately Bilingual Customer Service Representatives to join our local offices. This is a… more
- Sedgwick (San Juan, PR)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- Evolent (San Juan, PR)
- …environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - ... the culture. **What You'll Be Doing:** Job Description **Our customer service team offers candidates the opportunity...acceptance) is a plus. * At least 1 year call center experience is required. * Ability… more
- CenterWell (San Juan, PR)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Staff Management | SMX (Guaynabo, PR)
- …3, Street 1, Guaynabo, PR 00968. Job Types: Customer Service Rep. Industry: Customer Service / Call Center . The hourly rate for this position is ... Duties: + Carry out sales transactions and recharges to customer accounts. + Customer Service ...20 pounds., required education: HS Diploma or GED. Recruiting Center : Staff Management | SMX, Metro Office Park Suite… more
- Oriental Bank (San Juan, PR)
- …bachelor's degree in business administration or related field required. + One (1) year of customer service , call center or sales experience required. + ... that provides the required knowledge skills and abilities. + Excellent customer service , interpersonal, problem-solving and documentations skills required both… more
- MetLife (San Juan, PR)
- …Manage all scheduling aspects, including generation and maintenance, for call center teams * Oversees real-time, intraday service level management via ... incident management processes and procedures * Works closely with call center vendor partners, providing similar WFM...and analyzes data trends and gaps to improve the customer experience and accurately predict long term and short… more
- Cardinal Health (San Juan, PR)
- …and in-person facilitation (Zoom/Teams) + Background in Healthcare, Medical, Customer Service , or Call Center industries preferred + Proficiency in ... on training needs. **Responsibilities** + Supports global at-Home Solution Edgepark Customer Operations Business: Is responsible for learning programs that support… more
- Ford Motor Company (San Juan, PR)
- …of purchased services + Supervisory experience of Ford and Agency personnel desired + Call Center / Customer Affairs experience is valued + Passion for ... litigation in California + Be knowledgeable regarding the Ford Customer Relationship Center policies and procedures and...Good Faith Review process for California customers to ensure customer service and to reestablish a positive… more
- Vaco (San Juan, PR)
- …our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical ... Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers from… more
- Hilton (San Juan, PR)
- …contact center data to identify trends and using metrics to improve call center processes + Experience managing multiple departmental projects from concept ... at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Call Center and Reservations_ **Title:** _Analyst Customer Excellence \(Contact … more
- HomeSafe Alliance (San Juan, PR)
- …highly skilled and motivated ** Customer Care Supervisor** to provide support to the Customer Service Team. The Customer Service Supervisor will ... oversee and help customer service employees in performing their duties, such as responding...relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call… more
- Oriental Bank (San Juan, PR)
- …required. + Three (3) years of experience leading and supervising customer service teams required in a financial services organization (highly desirable). + ... monitor customer traffic to ensure high quality services while meeting Service Level Agreements (SLA)....value proposition on daily activities and interactions to guarantee customer satisfaction through coaching and call quality.… more
- Sharecare (San Juan, PR)
- …required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical environments ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Sharecare (San Juan, PR)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members ... providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism....caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality… more
- The Childrens Place (Bayamon, PR)
- …goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- CSL Plasma (Loiza, PR)
- …required * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... * Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to...answer the telephone and answer callers question or transfer call to appropriate staff member. * Maintains alertness and… more