- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- AssistRx (Phoenix, AZ)
- …improvements in productivity, quality , client relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying,...are met + Preparing call center reports and tracking service trends + Participating in the creation and maintenance… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- PSI Services (Phoenix, AZ)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- Molina Healthcare (Phoenix, AZ)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- ASM Global (Glendale, AZ)
- …standards in customer service , staff training and development, quality assurance , sustainability, safety, IT systems, asset management, and crisis ... maximizing revenue, ensuring budget expenses are monitored appropriately and providing exceptional customer service for internal and external clients. The work… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- US Tech Solutions (Phoenix, AZ)
- …offshore customer service operations. This role will ensure that customer interactions meet company standards for quality , compliance, and customer ... impact. + **Develop Resources:** Contribute to the creation and refinement of quality assurance guidelines, training materials, and best practices. + **Report:**… more
- CVS Health (Phoenix, AZ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Peoria, AZ)
- …Patient Safety . Pharmacy Professional Practice . Regulatory Requirements . Quality Assurance . Customer Service . Personnel Management . Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Phoenix, AZ)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Phoenix, AZ)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Corning Incorporated (Phoenix, AZ)
- … Control & Assurance :** + Ensure all products meet required quality standards and customer specifications. + Conduct inspections and audits throughout ... actions. + Maintain accurate documentation and reports related to quality metrics and compliance. ** Customer & Supplier...your pay, depending on your age and years of service . + Our health and well-being benefits include medical,… more
- Corning Incorporated (Phoenix, AZ)
- …alignment with AMPS standards. This role drives continuous improvement in product and service quality using robust systems, Lean and DMAIC methodologies, and key ... PQM also shares responsibility for overall plant performance in quality , safety, service , and continuous improvement, while... staff, including self. + Oversee functional responsibilities in Quality Control, Quality Assurance , … more
- Parker Hannifin Corporation (Glendale, AZ)
- …in audit. Develops and coordinates corrective action procedures and plans. + Makes quality related customer and vendor visits and contacts as required. ... data analysis tools. + Thorough knowledge of state-of-the-art inspection and quality inspection and quality engineering/ assurance techniques, procedures,… more
- Corning Incorporated (Phoenix, AZ)
- … quality control documentation + Associate's or Bachelor's degree in Quality Assurance , Engineering, or related technical field preferred. **Knowledge, ... Quality Inspector **Date:** Dec 16, 2025 **Location:** Phoenix,... management for at least 3 years, familiar with customer factory inspection and system audit, with strong management… more
- Molina Healthcare (Phoenix, AZ)
- …of Healthcare Effectiveness Data Information Set (HEDIS) and National Committee for Quality Assurance (NCQA). * Strong attention to detail, critical-thinking, ... structure and processes for tracking and trending reportable incidents, quality of care events, member service concerns,...executive audiences, vendors, providers, and the government as a customer . To all current Molina employees: If you are… more
- Sevita (Phoenix, AZ)
- …the ability to multi-task to meet deadlines. + Excellent communication and customer service skills. + A commitment to quality in everything you do. + This ... will be diversified and you will be supporting our mission. + Provide quality assurance /improvement technical assistance and subject matter expertise with local… more