- The Hertz Corporation (Dover, DE)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Middletown, DE)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - MIDDLETOWN, DE Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Dover, DE)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service. Requirements * Proven experience in a Customer Support Manager role for a minimum ... Description We are in search of a Customer Support Manager to join our...Accounts Receivable (AR) * Proficiency in Microsoft Excel * Experience with Oracle and QuickBooks * Familiarity with SAP… more
- Coinbase (Dover, DE)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Dover, DE)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- JPMorgan Chase (Wilmington, DE)
- …forefront of innovation and identifying opportunities to improve our Customer 's Lending experience . Our CLS Innovation Strategy Manager serves as a leader by ... promptly + Drive process optimization, waste elimination, expense reduction, improved customer experience and audit readiness projects through leading strategic… more
- Capital One (Dover, DE)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Dover, DE)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Capital One (Wilmington, DE)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique ... design, implementation, and analysis of the Retail Bank's entire Customer Experience (CX) measurement system. Your expertise...worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300 for Sr. Business… more
- Capital One (Wilmington, DE)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... networks + Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience working… more
- Hilton (Dover, DE)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Dover, DE)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- UKG (Dover, DE)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Dover, DE)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Wolters Kluwer (Wilmington, DE)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on… more
- NTT America, Inc. (Dover, DE)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Amazon (Sparrows Point, MD)
- …of packages and smiles to Amazon customers every day. We are looking for motivated, customer -focused individuals who want to join our team as an Area Manager . In ... will also play a key role in maintaining our customer expectations to ensure customer orders are...Qualifications - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years… more
- Capital One (Wilmington, DE)
- Risk Manager - Change Experience As a Manager...in a team culture that is adaptive, inclusive and customer focused **Here's what we are looking for in an ... and half working virtually. **Basic Qualifications:** + Bachelor's Degree or military experience + At least 3 years of Anti-Money Laundering (AML) Compliance or… more
- JB Hunt Transport (Dover, DE)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer **Job Description:** **Key Responsibilities:** * Conduct lead generation...: + Bachelor's Degree with 2-3 years of relevant experience , or 5+ years experience in sales,… more