- Robert Half Finance & Accounting (New Castle, DE)
- Description Robert Half is currently working with a client on their search for a Customer Service Manager with non-profit experience. As the Customer ... . Troubleshoot data performance inquiries . Calendar Management Requirements The ideal Customer Service Manager will have a Bachelors degree in Business… more
- Under Armour, Inc. (Dover, DE)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service ** **Values & Innovation** At Under Armour, we are ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) … more
- Public Consulting Group (Dover, DE)
- …and corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for ... Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience… more
- Michaels (Middletown, DE)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - MIDDLETOWN, DE Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Healthcare Services Group, Inc. (Belcamp, MD)
- …operations and ensuring high standards of food quality, safety, and customer service . + Support the Dining Services Manager in managing daily dining ... Overview Role: Dining Services - Assistant Manager Pay Rate: Join Healthcare Services Group (HCSG)...If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a… more
- Walgreens (Middletown, DE)
- …solutions that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ... a positive customer experience. Models and shares customer service best practices. + Monitors ...feedback, creating awareness to the business, and improving service metrics. **Operations** + Shadows Store Manager ,… more
- OSL Retail Services (North East, MD)
- …exceed their sales targets by providing expert advice and superior customer service . Reporting directly to the District Manager , you ensure your kiosk ... across the nation-and we're looking for an exceptional Wireless Manager like you! As a crucial part of our...the job details below. Seize the opportunity to redefine customer service and operational excellence in the… more
- DuPont (Newark, DE)
- …to provide CMP business-specific technical service in the region and act as customer product quality manager for assigned customer (s) in the region. This ... planet better and give back to communities in which we work and live. ** Customer Quality Manager ** DuPont Electronic Materials has an exciting and challenging… more
- Wilson Language Training (Dover, DE)
- … + Patient and active listener + Knowledge of best practices in customer service and retention + Exceptional organizational and project management skills, ... Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our… more
- Lumen (Dover, DE)
- …Qualifications** + * Bachelor's Degree or minimum, 3-5years of related experience * Customer service , problem solving and analytical skills * Verbal, written and ... the world and shape the future. **The Role** The Customer Care Manager IV is the single...issues in the areas of order entry, order validation, service activation, test and turn-up, customer access… more
- Verint Systems, Inc. (Dover, DE)
- …meetings in the afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations + Bilingual + Successful ... Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number… more
- Lumen (Dover, DE)
- …customer troubles and issues in the areas of order entry, order validation, service activation, test and turn-up, customer access group, technical customer ... orders to Order entry and provisioning. * Provide timely response to customer and service delivery inquiries. * Pro-actively manages the customer 's … more
- Fujifilm (Dover, DE)
- …work, technical documentation, and operational procedures. + Detail oriented. + Excellent customer service skills. + Excellent communication skills (both verbal ... **Overview** We are hiring a Project Manager - Imaging Services who will manage all...halide consumables; inkjet consumables; digital printing equipment, along with service and support; personalized photo products fulfillment; film; one-time-use… more
- Bridgestone Americas (Aberdeen, MD)
- …service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage ... and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place...service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company… more
- General Motors (Dover, DE)
- …week, at minimum **.** **The Role** Are you passionate about creating exceptional customer experiences and driving loyalty? Join us as we revolutionize the GM ... growing GM Rewards loyalty program. Ensuring the GM Rewards team adopts a " customer -obsessed" mindset, monitoring customer channels and NPS scores to identify… more
- Humana (Dover, DE)
- …is the role for you. We are seeking a dynamic and experienced Lead Product Manager to lead our self- service and support product line encompassing both services ... support teams. The selected candidate will collaborate closely with IT Service Management (ITSM) practices, ServiceNow product owners, Customer Experience… more
- Fujifilm (Dover, DE)
- …insights. + Understand and embrace importance of communication and its role relative to the customer . + 5+ years managing a service team. + Experience with CRM ... **Overview** We are hiring a Manager of Imaging Services who will report to...Services who will report to the Vice President of Service and will oversee the Imaging Product Support Specialist… more
- TTEC (Dover, DE)
- …days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery Manager working remote in the United States you'll be ... the key success metrics associated with goals. These include: o Customer Satisfaction Score o Service Level Goals o Quality Goals . Coach associates to ensure… more
- Zurich NA (Dover, DE)
- Underwriting Account Service Manager I 119368 Zurich North America is hiring an Underwriting Account Service Manager I for our Middle Markets Complex ... in process, and to develop appropriate action. + Performs customer service and account management responsibilities, as...service to internal clients, usually at the line manager or employee level. May involve sharing subject matter… more
- Penske (New Castle, DE)
- **Position Summary:** As a Penske District Service Manager (DSM), you will build a team that looks to connect their work to what motivates them and department ... performance to ensure a high degree of effectiveness and customer experience across multiple facilities. The DSM ensures that...and procedures through the direct supervision of the Branch Service Managers (BSMs). In order to sustain these traits… more