- Under Armour, Inc. (Dover, DE)
- Quality Assurance Manager - Customer Service ** Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are ... (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager leads… more
- Hologic (Newark, DE)
- … Quality , Engineering Newark, DE, United States **Elevate Quality and Customer Satisfaction as Our Senior Manager , Post-Market Quality , Engineering ... to drive operational success. As a leader focused on customer quality , you will build strong relationships...for detail, a strategic mindset, and a passion for quality assurance , we want to hear from… more
- Terumo Medical Corporation (Elkton, MD)
- …matrix leadership skills with manufacturing engineering, global supply chain planning, and quality assurance , with matrix working relationships within the same ... Sr Manager , Value Stream Date: Dec 12, 2024 Req...support functions they are responsible for maximizing profitability, meeting customer demand, and ensuring product quality and… more
- Exelon (Newark, DE)
- …data analysis and modeling, business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and ... programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance . Manage scope, schedule, and budget for… more
- HomeSafe Alliance (Newark, DE)
- …oversee all Service Provider activities, work closely with the SIT team, perform quality assurance reviews and work with interdepartmental staff to confirm that ... **Title:** Dispatch Manager (HHG Military Move) **_HomeSafe Alliance_** is the...Increase competency level of Dispatch personnel to ensure high quality , compliance, and outstanding customer service. +… more
- Amazon (Middletown, DE)
- …* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance , Human Resources to develop plans to meet business ... Amazon customers every day. We are looking for motivated, customer -focused individuals who want to join our team as...who want to join our team as an Operations Manager . In this role, you will lead and develop… more
- Ensono (Dover, DE)
- …and resolve any product development related issues. + Implement and oversee quality assurance processes to ensure the reliability, performance, and security ... Principal Product Manager , Mainframe Application Managed ServicesRemote - United StatesJR010546 At Ensono, our **Purpose is to be a relentless ally, disrupting the… more
- Utilities Service, LLC (Newark, DE)
- …control costs, and ensure financial resources are allocated efficiently and effectively. 7. ** Quality Assurance ** : Implement quality control procedures to ... Project Manager Brand: Asplundh Engineering Services Location: Newark, DE,...stakeholders, providing regular project updates, addressing concerns, and ensuring customer satisfaction. 4. **Technical Oversight** : Review and approve… more
- Amentum (Aberdeen, MD)
- …+ Daily interface with multiple task Program Managers, engineers, purchasing personnel, Quality Assurance personnel, and customers. + Other duties as assigned. ... Amentum is now hiring for several Logistician Manager (All Levels) positions in support of the Field, Lab and Air Integration / Experimentation / Modeling and Risk… more
- Walmart (Elkton, MD)
- …and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and ... need you to bring the passion. The Walmart Rx Manager operates the pharmacy from a place of true...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer… more
- Meta (Dover, DE)
- …manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks. 9. Move fast in a flat organization ... X-org or Meta wide initiatives. **Required Skills:** Product Technical Program Manager Responsibilities: 1. Develop and manage end-to-end technical product solutions… more
- HomeSafe Alliance (Newark, DE)
- …+ Monitor, evaluate and score contact center communications against established quality assurance standards to ensure contractual compliance and representatives ... **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per...The Quality Auditor is responsible for performing quality audits on customer interactions in an… more
- Public Consulting Group (Dover, DE)
- …support duties as assigned. + Supervises CS Agents and monitor team performance and quality assurance + Responds to all call inquiries in a professional, ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Under Armour, Inc. (Dover, DE)
- …to drive seamless consumer experiences via custom HTML/CSS coding, scripting, proofing, quality assurance , targeting and advanced scheduling. * You review ... and is an excellent communicator. This role will report to our Senior Manager , Customer Marketing and play a critical role in the development of the UA… more
- Ryder System (Dover, DE)
- …and non-functional requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project ... + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead...+ Three (3) to five (5) years or more quality assurance , quality engineering, process… more
- Citigroup (New Castle, DE)
- **POSITION OBJECTIVE** Reporting to the 2nd Line Operational Risk Senior Group Manager , who has responsibility for oversight of US Personal Banking (USPB) ... Operations. Chief Operating Office (COO) and Customer Experience coverage, this position works closely with 1st...with 1st line business partners through daily interaction, independent assurance , and participation in key business risk and control… more
- SitusAMC (Dover, DE)
- …our methodology and enforces project standards + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project ... + Reviews deliverables prepared by team before passing to customer + Understands how and when to make a...Such other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree in a computer-related… more
- City National Bank (Newark, DE)
- …improving or further leveraging these systems. * Performs in-depth user and quality assurance testing for systems changes, releases, and scheduled maintenance ... and Third Party vendors. The position also assists the Manager - Business Systems in ensuring department activities run...including the development of test scripts to quality control all changes. * Coordinates the scheduling, communication,… more
- United Therapeutics (Dover, DE)
- …goals for the PM case processing operations team + Operational Oversight and Quality Assurance : Oversee day-to-day quality and compliance for vendor ... safety data collection, management and reporting for postmarketing ICSRs for efficiency, quality , and compliance impacts. This role is critical in ensuring that… more
- Walmart (Dover, DE)
- …and guidance on executing Company programs and strategic initiatives; ensuring quality assurance standards; and overseeing safety and operational reviews. ... do Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service… more