- TEKsystems (Cedar Rapids, IA)
- …employees operating out of eight office locations. The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This ... support , Troubleshooting Top Skills Details Windows 10,Windows 7,call center support ,Troubleshooting Additional Skills & Qualifications 14 ISP technicians to… more
- TEKsystems (Cedar Rapids, IA)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware ... IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve...to and resolve a high volume of initial IT support requests via phone, email, or chat, including password… more