- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- The Bilingual Case Management Analyst III is responsible for efficient and timely hands-on troubleshooting, remediation, coordination, escalation, ... more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a ... more
- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …adherence to directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the work reviewed along with feedback and ... more