- Datavant (Salt Lake City, UT)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- Capital One (Salt Lake City, UT)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Highmark Health (Salt Lake City, UT)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Cengage Group (Salt Lake City, UT)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Oracle (Salt Lake City, UT)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Lumen (Salt Lake City, UT)
- … architecture + Experience in building systems through API communication to facilitate end -to- end service workflows, in highly scalable fashion, across ... + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure… more
- Oracle (Salt Lake City, UT)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- University of Utah (Salt Lake City, UT)
- …testing. Maintain automated system protocols by writing and updating procedures. May create end - user documentation (eg, user guides, process flow charts, ... system protocols by writing and updating procedures. May create end - user documentation (eg, user guides,...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- University of Utah (Salt Lake City, UT)
- …queue management of access requests, including prioritization, escalation, and processing. Resolve user requests and incidents, and support end - user ... on a national-level data repository. Reporting to the IT Director , this role is responsible for designing, implementing, and...+ **Flex spending accounts** + **Free transit**on most UTA services + Employee discounts on a variety of products… more
- University of Utah (Salt Lake City, UT)
- …of software requirements in coordination with faculty or team leads. + Develop user interfaces, APIs with web front- end technologies like HTML5, SCSS , ... The SCI's CIPs perform a wide range of advanced services , positively impacting research outcomes and researcher productivity and...software developers for best software practices. + Support the end - user community by responding to user… more
- University of Utah (Salt Lake City, UT)
- …University Connected Learning's mission by designing and maintaining accessible, user -centered web experiences across UOnline and related platforms. This role ... reflects best practices in usability, SEO , and accessibility-both front- end and back- end . **Learn more about the...solutions. + Collaborate with stakeholders to define site goals, user flows, and content needs. + Conduct audits of… more
- Wheeler Machinery (Salt Lake City, UT)
- …Description The Enterprise Solutions and Experience Manager, reporting to the Director of Information Technology and Enterprise Solutions, work collaboratively in ... systems, including Microsoft Dynamics 365 (Finance & Operations, Customer Service , Sales, and Customer Insights), Warehouse Management (WHM), Customer Relationship… more
- Verint Systems, Inc. (Salt Lake City, UT)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Salt Lake City, UT)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- University of Utah (Salt Lake City, UT)
- …postdocs, students, and junior software developers for best software practices. + Support the end - user community by responding to user questions posted on ... research efforts. The SCI's CIPs perform a wide range of advanced services , positively impacting research outcomes and researcher productivity and fostering the… more
- University of Utah (Salt Lake City, UT)
- …+ Mentor other team members on research, technology, and project expertise. + Support the end - user community by responding to user questions posted on the ... Help with the project website and discussion boards for user support, developer support, and announcements. + Contribute to...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- University of Utah (Salt Lake City, UT)
- …maintain alignment across diverse stakeholder groups. + Conduct requirements gathering, end - user needs assessments, and develop technical specifications to ... without hesitation, and operate autonomously while keeping the Executive Director appropriately informed. The role requires exceptional political acumen, strong… more
- Insight Global (Holladay, UT)
- …development team, and other groups to iteratively design and deliver a differentiating end -to- end user experience. The UX Designer is engaged throughout ... thoughtful questioning, and scalable design solutions. This position reports to the Director of UX Design and Research and receives guidance from a Principal… more
- Concentrix (Salt Lake City, UT)
- …a consultant who performs in-depth discovery/due diligence sessions to uncover end user needs, automation opportunities, business case creation/justification, ... is a pre-sales role that is responsible for solutioning the professional services work required to create contact center automation solutions for clients. This… more
- University of Utah (Salt Lake City, UT)
- …This on-site position requires a professional who is adept at providing exceptional end - user customer service ensuring timely and effective resolution of ... :**University Information Technology ( UIT )**, the central IT service provider for the University of Utah, reports to...is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information… more