- Highmark Health (Providence, RI)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Fallon Health (Brockton, MA)
- …plan review with providers and care team as applicable. + Demonstrates positive customer service actions and takes responsibility to ensure member and provider ... + Manages NaviCare members in conjunction with the Navigator, Behavioral Health Case Manager, Aging Service Access...and providers via telephone and in person * Exceptional customer service skills and willingness to assist… more
- Sevita (Bellingham, MA)
- …and case managers; greets family members and other visitors; implements Network Customer Service Standards. 5. Reporting:Reports any instance of alleged abuse ... service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community… more
- University Medicine (East Providence, RI)
- …Program and Code of Conduct. Consistently practices the Brown Medicine Customer Service Standards. + Responsible for establishing trusting relationships ... and their families. + Provide health education, teach self-advocacy and behavioral change techniques, and use condition-specific care management protocols, for… more
- Highmark Health (Providence, RI)
- …Understanding of health plan operations, including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing ... all aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and… more
- Brockton Hospital (West Bridgewater, MA)
- …coverage, reimbursement, and/or medical terminology and coding. Experience providing customer service , while processing and verifying electronic demographic, ... patient contact information is complete and verified with the patient or patient representative . + Verifies the guarantor type and information and ensures it is… more
- Highmark Health (Providence, RI)
- …high degree of complexity. + Ability to visualize, articulate and solve complex problems representative of a broad range of service and claim scenarios. + Other ... job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more