- Michaels (Anne Arundel County, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Timonium, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Annapolis, MD)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Wilson Language Training (Annapolis, MD)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Annapolis, MD)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Broadcom (Annapolis, MD)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** The Customer Portfolio Manager position is an integral part of the Sales ... renewal and new business in the assigned territory. The Customer Portfolio Manager role is a quota-carrying...of degree may be considered. 8+ years of Sales experience , including 2 - 4 years Customer … more
- Trellix (Annapolis, MD)
- … activity and other key data points. + Identify areas for improvement in the customer experience , both in our product and processes. + Drive customer ... **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix...initiatives and internal improvements to enhance customer experience , thinking beyond your customer base and… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Winland Foods (Annapolis, MD)
- The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP delivery), revenue and margin. This role will also be ... US Works from Home **Job Type:** Field Sales **Job Posting Title:** Customer Business Manager **Job Description:** **Roles & Responsibilities:** + Responsible… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Principal Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... security. More at https://trellix.com . **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Annapolis, MD)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Lumen (Annapolis, MD)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Care Manager IV is the single point of contact for assigned customer ... Qualifications** + * Bachelor's Degree or minimum, 3-5years of related experience * Customer service, problem solving and analytical skills * Verbal, written and… more
- Whole Foods Market (Annapolis, MD)
- …all applicable health and safety regulations. Job Responsibilities: + Delivers outstanding customer experience ; and holds all Team Members accountable for ... of how labor utilization and task management drive performance metrics and customer experience . + Strong analysis skills to root cause underperformance… more
- General Motors (Annapolis, MD)
- …**What You'll Do** GM Rewards Customer + Set up, monitor and report on customer experience via listening programs. + Monitor, report GM Rewards NPS and set ... for strategic prioritization of IT and Tech work needed to improve the customer experience , eliminate friction and do work for the customer . + Responsibility… more
- Lumen (Annapolis, MD)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead ... Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead teams… more
- J&J Family of Companies (Annapolis, MD)
- Johnson & Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager , Cell Therapy Experience Lead to support the United States. This is a ... Johnson, we all belong. The Site Activation CAR-T Senior Manager , Cell Therapy Experience reports into the...to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)… more
- Walgreens (Easton, MD)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Constellation (Annapolis, MD)
- …cross sell efforts. + Deliver high quality enrollments and best in class customer experience . Develop, track and evaluate quality and compliance measures ... + Deliver high quality enrollments and best in class customer experience . Develop, track and evaluate quality...Manager MINIMUM QUALIFICATIONS** + At least 5 years experience in energy (electricity and/or natural gas) markets with… more