- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... to 25% Type of Travel: Local * * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department of Homeland… more
- NuAxis Innovations (Vienna, VA)
- …the corporate office and nationally dispersed end users, the Help Desk Support Technician provides high quality customer care with every interaction by ... **Help Desk Support Technician Intern** Location **Vienna, VA**...required travel in the DC metro area. **Essential Functions:** End user application support including:… more
- CACI International (Fort Belvoir, VA)
- EUD Desktop Support Technician Job Category: Engineering and...will be working with a team of professionals providing end user support relative to ... 10% Type of Travel: Local * * * Deskside Support Technician - (Tier 2), you will...productivity and provide resolution to IT issues that the end -users may have with existing desktops, laptops, software installations… more
- KeenLogic (Washington, DC)
- …network problems. Job Duties and Responsibilities: + Responsible for direct interaction with end user customers and technical support to resolve computer, ... KeenLogic is seeking to hire a Desktop Support Specialist in 1 of 3 locations in...customer to ensure problems are resolved successfully/satisfactorily + Perform end user operation/procedure training and/or documentation +… more
- Epsilon, Inc (Quantico, VA)
- **Help Desk Technician I** **Who is Epsilon:** Epsilon is an...but not limited to operating systems. + Maintain and support end user device operating ... audio visual/video teleconferencing. **An average day:** As Help Desk Technician I, you will create and troubleshoot tickets and...Directory client accounts and systems. + Troubleshoot and resolve user /client standard end user devices… more
- Amentum (Washington, DC)
- …At least 3 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user issues with hardware and software ... Amentum is seeking a **Call Center IT Support Technician ** to join our team...of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user … more
- Arena Technical Resources, LLC (Washington, DC)
- …and later, Microsoft Office365 / 2021) -Proven experience in troubleshooting andrepairing end user devices and appliances(eg, PCs, Laptops, Printers) -Experience ... a wide range of Firmtechnology solutions, including but notlimited to end - user technology appliances(eg, laptops and peripherals) along with theapplications… more
- SAIC (Washington, DC)
- …Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support ... issues will be escalated to a higher level of support . As needed, the team member will also recommend...a fast-paced environment + ServiceNow Asset and Incident Module ( user -based knowledge) + Bomgar + MAC Troubleshooting + Outage… more
- Epsilon, Inc (Arlington, VA)
- …the imaging and deployment of devices, ensuring proper configuration and readiness for end - user use. + Develop and maintain comprehensive deskside support ... **Deskside Technician Manager** **Who is Epsilon:** Epsilon is an...be responsible for providing expert-level technical guidance and hands-on support within a large enterprise environment. This role focuses… more
- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets worked include the problem, the solution, the end user , initiation and completion time, and end user ... communications. You will need to explain technical intricacies to end users in a way that is easily understood....resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- TEKsystems (Washington, DC)
- …Refresh (No imaging) - Not looking for imaging techs. Resources must have experience backing up end user data via OneDrive and installing end user ... day * Weekly expectation: 25 machines per week Windows 10 PC Refresh Technician Must have documented experience performing PC Refresh activities. Customer expects 25… more
- BAE Systems (Falls Church, VA)
- **Job Description** BAE Systems is looking for a Field Service Technician to provide on-site Information Technology support at its Falls Church, VA location. In ... experience. In this job you will: + Provide technical support to both local and remote end -users...Manage and facilitate moves, adds, and changes associated with end - user hardware + Perform new computer configuration… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily ... working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team members and… more
- General Dynamics Information Technology (Springfield, VA)
- …+ Installs, configures, and upgrades computer hardware and software. + Provides end - user software troubleshooting and support . + Coordinates development ... into opportunity. And our work depends on a **Systems Technician ** joining our team to support **our...role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny… more
- Excentium (Falls Church, VA)
- …problem resolution using remote communication or through telephone contact with the client or end user . + Addresses and resolves incidents and requests; logs all ... Help Desk Technician Summary Title:Help Desk Technician ID:471...VA Responsibilities: + The Help Desk Specialists will provide support for incident resolution and requests reported to the… more
- Amentum (Washington, DC)
- …At least 4 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user issues with hardware and software ... Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + Installs, modifies, and… more
- Xerox (Washington, DC)
- …personnel as required. + Deliver customer training on assigned products to improve end user knowledge of equipment functionality **Skills and Qualifications:** + ... Onsite Service Technician - Pentagon, VA **General Information** Press space...The salary range above represents the low and high end in the local currency of Xerox's salary range… more
- NANA Regional Corporation (Arlington, VA)
- …rectify recurring issues for the end - user environment. + Provides thorough, in-depth, user support , format and load user data into customer tools. + ... Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals,… more
- SAIC (Washington, DC)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support , IT Asset Management (ITAM), Network Printer, ... **Description** SAIC is hiring for three Deskside Support Technicians to support the Department...Microsoft Office Suite, Antivirus and Malware protection + Conduct user training on approved software and hardware on an… more
- NuAxis Innovations (Washington, DC)
- …Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support . The Technician will perform diagnostics and repairs ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...discussion with users and hands-on assistance. + Provides on-site support to end -users on a variety of… more