- Tyto Athene (Reston, VA)
- **Description** Tyto Athene is searching for a full-time ** Help Desk Technician- Mid** to join our growing Information Technology team. This individual will ... degree preferred. + 3-5 years of experience in a help desk or technical support role. +...and automation. + Troubleshooting and technical support experience. + Customer service , listening and teamwork + Empathy… more
- Red River (Chantilly, VA)
- …successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. This is a hybrid role based ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy… more
- NuAxis Innovations (Falls Church, VA)
- … Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer -focused Help Desk Technician to support the US Fish and ... ** Help Desk Technician** Location **Falls Church,...** Help Desk Technician** Location **Falls Church, VA** \# of...devices in an enterprise environment. . Strong communication and customer service skills. . Ability to work… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... make customer experience (CX) the center of every government solution.**...are currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time… more
- The Computer Merchant, LTD. (Reston, VA)
- …EXPERIENCE: * High School diploma with 5+ years of prior relevant experience * Customer service -focused attitude * Current Public Trust clearance * Ability to ... The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering...user where a ticket has been dispatched from the Service Desk or identified by the on-site… more
- NuAxis Innovations (Washington, DC)
- …support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience preferred. ... **Call Center Analyst - HR Desk ** Location **Washington, DC** \# of openings **1**...and fax. We are looking for a highly competent, customer service -oriented, and motivated individual to fill… more
- NuAxis Innovations (Sterling, VA)
- …(Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. ... Desktop Support Technician will provide on-site client hardware and software desk -side support and remote client-side support for teleworkers, ensuring minimum user… more
- AeroVironment (Manassas, VA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation...used in obtaining results; challenges are sometimes?unique. + Provide customer service and inter-departmental support + Analyze… more
- Sunrise Senior Living (Bethesda, MD)
- …residents, families, and team members while meeting and exceeding Sunrise quality service standards. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of ... the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...wash, sponge mop, sanitize and hand shampoo furniture, dust desk and floor lamps, and clean and polish glass… more
- Somatus (Mclean, VA)
- …to existing processes to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and ... than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version...Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and… more
- FREEMAN (Lanham, MD)
- …infrastructure including networks, computers, operating systems, data storage, security and " help desk " related functions. This position will support our ... Support company assigned mobile devices - Support showsite and service desk deployments and assist with setup...- Experience with MS Desktop/Server Operating Systems - Excellent customer service skills - Experience managing Apple… more
- Applied Research Solutions (Washington, DC)
- …systems as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the ... on users off the same stack. This person will help automate the configuration and deployment of said solutions...Azure that leverages cloud-based infrastructure such as Azure Kubernetes Service to support rapid software development. + Lead, plan,… more
- Parsons Corporation (Centreville, VA)
- …and redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- TEKsystems (Washington, DC)
- …secure facilities as needed. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone support, ... software platforms Top Skills Details Help desk support, Help desk ,Troubleshooting, Customer service , Service desk ,Phone… more
- Cayuse Holdings (Washington, DC)
- …Remote **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within ... **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse... customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Team Lead Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + ... up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. + Attains a minimum of… more
- General Dynamics Information Technology (Washington, DC)
- …and implement training programs to enhance technician skills and improve customer service outcomes. . Analyze help desk performance metrics and identify ... Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help Desk...Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- Allied Universal (Fairfax, VA)
- …positively impacts the communities and customers we serve. As a **Security Professional - Front Desk Customer Service ** in **Fairfax, VA** , you will serve ... clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will play...and care. You will utilize your customer service skills and technology proficiency to help … more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Information Technology (IT) Support,Problem Resolution **Experience:** ... the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT...our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
