- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... The Alaka`ina Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in… more
- BAE Systems (Washington, DC)
- …large government contract . You'll act as the primary enterprise service manager for all services delivered by the prime contractor, while managing financial and ... IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role in providing exceptional project… more
- SAIC (Chantilly, VA)
- …to guide cost, schedule, and performance objectives. + Mentor other Program Office personnel on appropriate ITSM practice implementations. **Qualifications** ... **Description** SAIC has an opening for a ServiceNow Requirements Manager (SETA) in **Chantilly, VA** with experience capturing customer...development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, and SAFe is… more
- Serco (Herndon, VA)
- **Position Description** The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, including the **Help Desk** , ... and interpersonal skills + Familiarity with ServiceNow or similar ITSM platforms + Ability to travel up to 10%...will not be obligated to pay a placement or contract fee. If you are interested in becoming an… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are ... and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of...GSs for all Incidents. + Will act at the contract Point of Contract (POC) for all… more
- TekSynap (Arlington, VA)
- …shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- TEKsystems (Washington, DC)
- …to generate Service Tickets * Strong understanding of ITIL and ITSM including monitoring, demand management, availability management, and capacity management * ... and computational tools Skills Opentext, OBM, monitoring tools, enterprise manager , enterprise application integration, Infrastructure, scripting, scripting powershell, Enterprise… more
- TekSynap (Arlington, VA)
- …shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** ... practices related to Information Management Operations and with IT Service Management ( ITSM ) best practices. + Knowledge in handling and managing incidents and… more
- TekSynap (Arlington, VA)
- …& Qualifications** TekSynapis seeking a **License / Documentation Manager ** to manage software licenses, technical documentation, and configuration ... records to ensure compliance, cost control, and smooth program execution. **RESPONSIBILITIES** + Manage acquisition and tracking of software licenses. + Maintain… more
- Leidos (Washington, DC)
- …currently has an opening on the 'Service Management, Integration and Transport' (SMIT) Contract for a **Transport Field Network Lead** position. This is an exciting ... the SMIT mission. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team...Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Candidates for this position are… more
- CACI International (Chantilly, VA)
- …Continental US * * * **The Opportunity:** CACI is looking for a Cisco Call Manager Engineer Lead to support our DoD customer to implement an enterprise IT service ... and improve end user experience across the customer environment. On this program , CACI will deliver enhanced capabilities and services to implement and operate… more
- CACI International (Chantilly, VA)
- PMO Proposal Response & Project Kickoff Specialist Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret ... enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …demonstrating comprehensive knowledge of key tasks on a large high visibility IT program . This role will be responsible for using Enterprise Monitoring tools to ... high visibility or mission critical aspects of a given program and performs all functional duties independently * Providing...supports change activities, and records incidents in to the ITSM platform BMC Remedy. * Create, update and maintain… more
- Leidos (Washington, DC)
- …user support context. + Experience working with Incidents and Requests tickets in an ITSM system (ServiceNow) and adhering to contract SLAs and KPIs. + Obtain ... **Endpoint Device Management Engineer** to support the Federal Trade Commission (FTC) contract . You will work independently in a fast-paced and diverse environment… more
- Leidos (Arlington, VA)
- **Description** The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington ... mobile device requirements. + Provide regular updates to key stakeholders on program progress, risks, and roadblocks, and offer strategic recommendations to meet… more
- Nightwing (Sterling, VA)
- …Location: Sterling, VA Clearance: TS/SCI Poly **This position is CONTINGENT upon contract award** The Systems Integrator (IT Asset/Lab Manager ) (ITAM) ... and implements the configuration management processes according to Sponsor guidelines and ITSM best practices. The ITAM establishes and maintains the program … more