- Insight Global (Fairfax, VA)
- Job Description We are seeking a Service Desk Admin to provide Tier I phone support and troubleshooting in compliance with established policies/procedures. ... Provide supplemental hands-on desk -side support when required. Meet contractual Service Level Agreements (SLAs) regarding speed to answer, first call resolution,… more
- General Dynamics Information Technology (Washington, DC)
- …training opportunities + Promote teamwork and skill sharing between other groups and the Service Desk teams + Provide administrative and functional support ... Desk experience with a minimum of 4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or… more
- General Dynamics Information Technology (Washington, DC)
- … Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information ... weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required Skills and Abilities:**… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration … more
- IT Partners,Inc (Herndon, VA)
- Network and Computer Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of ... and supply chain business systems or similar custom legacy portfolios. Active secret security clearance is required. . Ability to troubleshoot and resolve user… more
- General Dynamics Information Technology (Washington, DC)
- …providing administrative support to a high ops-tempo DoD joint service organization. + **Required Technical Skills** : Operational experience using Microsoft ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Executive Assistants **Skills:**… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update,...in the Continuing Education (CE) program). + Experience with administration of either Google Apps for Government (GAFG) or… more
- General Dynamics Information Technology (Quantico, VA)
- …Regular **Clearance Level Must Be Able to Obtain:** Interim Top Secret **Public Trust/Other Required:** None **Job Family:** Database Analysis/Design **Skills:** ... within the NCIS ITD organization in Quantico, VA. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier 1 phone support and troubleshooting. ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- General Dynamics Information Technology (Chantilly, VA)
- …Assists in the administration of e-mail systems. + Provides phone and help- desk support for local and off-site users. + Maintains current knowledge of relevant ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- Red River (Chantilly, VA)
- …Data Protector, WebLogic, and other major OEM's required + Working knowledge of Service Desk ITSM management solutions from ServiceNow, Splunk, and ScienceLogic ... those around you successful. **Position Summary:** The Systems Support Engineer will directly service all internal Red River team members as well as provide support… more
- TekSynap (Washington, DC)
- …Active Directory and Group Policy management + Provide Tier 3 support to the USTIC Service Desk + Experience migrating a windows environment from 10 to 11 ... join our team supporting the US International Trade Commission's Information Technology Service Desk Support Services contract. The contract provides and… more
- Arena Technical Resources, LLC (Stafford County, VA)
- …(on-site 3 days a week, remote 2 days a week) Clearance: Must hold an active Secret Security Clearance to be considered, and will need to have the ability to obtain ... a personal impact as a SQL DBA Administrator supporting The Naval Criminal Investigative Service (NCIS). How a Database Administrator will Make an Impact: As the SQL… more
- General Dynamics Information Technology (Falls Church, VA)
- …to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Help Desk Administration ,Help Desk ... IT Service Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:**...standards. + **Security Clearance Level** : Must have active SECRET Clearance and be able to maintain clearance. +… more
- G2 Ops, Inc. (Arlington, VA)
- …Security Clearance Requirement: Must be able to obtain and maintain Active DoD Secret Clearance What makes someone choose one company over another? Pay, benefits, ... your work is secure. You will have a shiny desk at our G2 Ops office and the ability...The ideal candidate would already possess an active DoD Secret level clearance. Quick Reminder , we are seeking… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco Inc. is seeking a **Mid-Level IT Service Delivery Manager** with a strong technical foundation and...upon your ability to obtain and maintain a DoD Secret security clearance** **In this role, you will:** +… more
- TekSynap (Washington, DC)
- …all end-user IT services to include, but not limited to service desk , user support, system and network administration and engineering services. TekSynap, a ... administration /engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user support, Desktop services… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... ranging from systems administration and network engineering to Information security and data...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... ranging from systems administration and network engineering to Information security and data...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more