- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician duties include, but are not limited to: +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive… more
- Leidos (Chantilly, VA)
- … Tier II Network Technician are as follows:** + The Tier 2 network field technician will support the installation and maintenance of the client ... Modernization Sector at Leidos has an opening for a Tier II Network Technician to support...of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2 . Additional required qualifications include: + Knowledge of Transmission… more
- CACI International (Fort Belvoir, VA)
- …Required: Up to 10% Type of Travel: Local * * * Deskside Support Technician - ( Tier 2 ), you will act as a model of customer service excellence to all ... installations issues, and other critical needs. The Deskside Support Technician is predicated on Tier 2 diagnostic experience and judgment, as well as… more
- General Dynamics Information Technology (Falls Church, VA)
- …Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ... a IT Operations Specialist to provide timely and professional Tier II support to users. To be...resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- Insight Global (Washington, DC)
- …is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will be joining a team of ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors Degree with 2 + years of experience OR 4 years of experience (minimum… more
- General Dynamics Information Technology (Bethesda, MD)
- …and act as a point of escalation for a team of Senior, Mid-Level and Junior Tier 2 support agents and Service Delivery Managers in conducting root cause ... 5 + years of related experience **Job Description:** **VIP Support Technician ** Seize your opportunity to make...an overview of the issue(s) is presented clearly to Tier 3 support + Work collaboratively with… more
- Red River (Chantilly, VA)
- …for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining ... embrace a hard challenge. We are looking for a Tier 1 Technician to join our growing...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 desk side support experience. Diploma may be substituted ... Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support … more
- CoreSite (Reston, VA)
- …hiring for the Swing Shift: 2 :00pm - 10:00pm, Tuesday - Saturday A Tier 1 technician will hold responsibilities in the functional areas of: Security ... - ie, MS Word, Excel, MS Outlook. + A Tier I technician will gain an on-the-job...the essential functions. + Ability to stand 1/3 - 2 /3 of the time + Ability to walk 1/3… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... to new or first-time users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk … more
- Crash Champions (Lorton, VA)
- …accomplish team goals and obtain career advancement opportunities. automotive tech auto technician Mechanic auto tech automotive technician mobile tech mobile ... technician Diagnostics Diag ADAS technician systems Calibration ASE Master Technician ICAR...+ Calibrations/programming + Scanning + Wire/Connector repair + Provide support to team members explaining diagnostics and enhancing their… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Help Desk **Skills:** Customer Service,Microsoft Office,Remote Desktops,Technical Support ,Troubleshooting **Experience:** 2 + years of related ... to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional attitude and appearance providing excellent customer… more
- Parsons Corporation (Chantilly, VA)
- … Tier 1 Service Desk problem identification, diagnosis and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of ... help. Our Team is looking for a **Service Desk Technician ** . In this role you will maintain Information...and standard operating procedures for the systems continuing performance. Support day to day operations, resolving issues for customer,… more
- Epsilon, Inc (Alexandria, VA)
- …or chat) to remedy technical issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...allows you the flexibility to work from home in support of Epsilon's USPTO APR Customer. **Our Customer's Mission**… more
- Epsilon, Inc (Quantico, VA)
- …for Government (GAFG) or BlackBoard desired; with regards to account creation/deactivation and Tier I support . + Experience with Microsoft Office Outlook, Excel, ... **Help Desk Technician I** **Who is Epsilon:** Epsilon is an...troubleshoot tickets and provide in-person, over-the-phone, and remote technical support . This role offers a diverse mixture of resolving… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + - CmpTIA **Experience:**… more
- Compass Group, North America (Mclean, VA)
- …systems have the latest firmware and software installed updating as necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM ... We are hiring immediately for a MULTIMEDIA AUDIO VISUAL TECHNICIAN position. + Location: Capital One, 1600 Capital One...Time; Monday through Friday 7am-4pm. + Requirement: Corporate AV support experience. + Pay Rate: $24.04 per hour +… more
- Marriott (Bethesda, MD)
- …and software technical support to the Law, Communications, and Development Departments 2 ) support to all Law Department business clients, both domestic and ... Global Communications & Public Affairs, and Lodging Development Departments. This includes tier 1 support , initial contact and basic troubleshooting, and… more