• Customer Experience Manager

    Michaels (Richmond, VA)
    …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... more
    Michaels (01/18/25)
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  • Customer Experience Team…

    Ledbury, Inc (Richmond, VA)
    Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... more
    Ledbury, Inc (11/04/24)
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  • Technical Success Manager

    FranklinCovey (Richmond, VA)
    …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... more
    FranklinCovey (01/16/25)
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  • Associate Account Manager

    ArcBest (Richmond, VA)
    …: Transportation industry and related sales experience , preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. ... more
    ArcBest (11/21/24)
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  • Clinical Specialist (Sonographer) - Tampa

    Fujifilm (Richmond, VA)
    …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... more
    Fujifilm (01/29/25)
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  • Retail Lead Associate, Customer

    Amazon (Richmond, VA)
    …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... more
    Amazon (12/27/24)
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  • Principal Process Manager - US Card…

    Capital One (Richmond, VA)
    …where the team can simplify or automate manual processes, reduce risk, and improve customer experience + May develop project plans to execute process development ... more
    Capital One (12/21/24)
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  • Quality Assurance Manager - Customer

    Under Armour, Inc. (Richmond, VA)
    …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... more
    Under Armour, Inc. (11/21/24)
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  • Manager , Operations Servicing Strategy,…

    Capital One (Richmond, VA)
    Manager , Operations Servicing Strategy, Card Customer Channels (Hybrid) As a ** Manager , Operations Servicing Strategy** , you will be part of a smart, ... more
    Capital One (01/17/25)
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  • Customer Lifecycle Marketing Campaign…

    Eliassen Group (Richmond, VA)
    ** Customer Lifecycle Marketing Campaign Manager ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Insurance **Workplace Type:** Remote ... more
    Eliassen Group (01/28/25)
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  • Digital Customer Success Manager

    Iron Mountain (Richmond, VA)
    …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** ​Iron Mountain is seeking a Digital Customer ... more
    Iron Mountain (01/31/25)
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  • Manager , Customer Solutions…

    Rocket Software (Richmond, VA)
    …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... more
    Rocket Software (01/29/25)
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  • Customer Success Manager

    Emerson (Richmond, VA)
    The Customer Success Manager role at NI will be...of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization ... more
    Emerson (01/28/25)
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  • Senior Manager , Product Management,…

    Capital One (Richmond, VA)
    …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... more
    Capital One (12/21/24)
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  • Customer Service Account Manager

    Vontier (Richmond, VA)
    The primary responsibility for the Customer Service Account Manager (CSAM) is be the point of contact for his/her assigned accounts to ensure accurate order ... more
    Vontier (01/29/25)
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  • Senior Customer Success Manager

    Trellix (Richmond, VA)
    **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... more
    Trellix (01/15/25)
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  • Principal Customer Success Manager

    EDB (Richmond, VA)
    …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... more
    EDB (01/23/25)
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  • Sr. Business Manager - Customer

    Capital One (Richmond, VA)
    Sr. Business Manager - Customer Protection **Summary:** As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and analytical ... more
    Capital One (12/13/24)
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  • Sr. Customer Success Manager

    Verint Systems, Inc. (Richmond, VA)
    …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more
    Verint Systems, Inc. (12/21/24)
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  • Senior Manager Customer Insights…

    Ryder System (Richmond, VA)
    …Summary: The Sr Mgr Cust Intel Data Insights oversees the customer data governance program and makes all every day decisions. The ... more
    Ryder System (01/31/25)
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