- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (St. Paul, MN)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Sherman Associates, Inc. (Minneapolis, MN)
- …may vary due to the specific needs of the hotel Keyword: Front Desk , Guest Service , Customer Service , Administrator, Administration, Hilton, Management, ... location. Responsible for the overall operation of the Front Desk and the seemingly effortless movement of guests through...exceed guest expectations at every opportunity + Acts as Manager on Duty and supervises operations + Completes other… more
- GovCIO (St. Paul, MN)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Marriott (Minneapolis, MN)
- …High school diploma or GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Administrative and Executive Support Manager ** **Job Class: Administrative Officer** **Agency: Teachers Retirement Association** + **Job ID** : ... annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 220 - Manager /Unrep + **FLSA Status** : Exempt - Administrative + Designated in Connect… more
- Renters Warehouse (Minneapolis, MN)
- Summary We're looking for a results-driven Business Development Manager with a strong background in sales and lead conversion to join our team. This role is centered ... fit for our services. + Present tailored solutions and service offerings to prospects using clear, value-based messaging. +...required to talk or hear and sit at a desk working on a computer for multiple hours a… more
- Breakthru Beverage Group (Minneapolis, MN)
- …**Job Family Group:** Market Operations **Job Description Summary:** The Safety & Security Manager is a consultant to senior operations & sales leaders in the state ... skills using diplomacy and discretion as well as customer service skills + Ability to multi-task, work independently and/or...+ Extended sitting for long periods of time at desk or workstation + Minimal squatting or bending to… more
- Fairview Health Services (Maplewood, MN)
- …+ Answers telephone and responds to calls according to unit guidelines and customer service principles. + Coordinates activities of the desk area to provide ... based on unit needs and the discretion of the manager / charge nurse. Performs delegated nursing functions to...Maintains order and cleanliness in -patient care rooms, central desk area, and other areas as assigned. + Assists… more
- YMCA of the North (White Bear Lake, MN)
- …seeking friendly, customer-focused individuals who excel at multitasking to join our Welcome Desk team. Hours vary by site based on operational needs. Team members ... Part-time benefits will vary. 1. Job Summary: The Member Service Staff is part of a team responsible for...and participant concerns and inform appropriate team member or manager of unusual situations or unresolved issues. + Assist… more
- Fairview Health Services (Maplewood, MN)
- …a wide range of clerical, transcription, and maintenance of patient care unit desk area functions. Coordinates the flow of communication on a patient care unit. ... based on unit needs and the discretion of the manager / charge nurse. + Facilitates timely flow of...timely and courteous manner. + Coordinates activities of the desk area to provide prompt, accurate and courteous handling… more
- Hamline University (St. Paul, MN)
- …ethic of civic responsibility, social justice, and inclusive leadership and service . Hamline University is an Equal Opportunity/Affirmative Action employer. Hamline ... an ethic of civic responsibility, social justice and inclusive leadership and service . **JOB SUMMARY** The Dispatch and Operations Lead is responsible for the… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- H&R Block (Champlin, MN)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- GovCIO (St. Paul, MN)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- BAE Systems (St. Paul, MN)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and...Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) +… more
- GardaWorld (Coon Rapids, MN)
- …Coordinator-a detail-driven, client-focused professional who keeps our temporary service orders, documentation, and sales operations running with precision ... + Gather key client information to prepare contracts and service documents. + Create, organize, and manage documentation for...screen. Physical Requirements This role includes a mix of desk -based work and light physical activity. You may be… more
- Pacific Northwest National Laboratory (St. Paul, MN)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- US Bank (St. Paul, MN)
- …structured notes and CDs, CLOs, etc. The firm has a large and quickly expanding repo desk . It offers FICC's sponsored repo service to its clients, as well as ... tri-party settlement and is migrating to a general collateral service . US Treasuries play a prominent role in repo...DTC settlements and fail management. + Assist the department manager on a variety small and large initiatives and… more