- Bank of America (Phoenix, AZ)
- …to minimize fraud loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems, such as Excel, ... our self- service processes, completing defect reviews, and monitoring the fraud platform access. Implementation opportunities will span fraud policy… more
- US Bank (Tempe, AZ)
- At US Bank , we're on a journey to do our...areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes ... is unique in their potential. A career with US Bank gives you a wide, ever-growing range of opportunities...you excel at-all from Day One. **Job Description** The Fraud Risk Manager position works as a manager of… more
- Bank of America (Chandler, AZ)
- …to understand technology development, transformation and change management at scale, a strong customer service mindset and an ability to leverage data to manage ... overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service , or executes a… more
- US Bank (Tempe, AZ)
- At US Bank , we're on a journey to do our...areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes ... is unique in their potential. A career with US Bank gives you a wide, ever-growing range of opportunities...Day One. **Job Description** Responsible for testing of the Fraud Platform for Transaction and Item Fraud … more
- City National Bank (Phoenix, AZ)
- … Specialist team to successfully deliver a premier client experience through exceptional customer service and optimal efficiency. + Generate, review and follow ... review functions in the department to ensure that all Fraud specialists are providing high quality service ...of experience in a Client Contact Center environment and/or customer service operations, with an emphasis in… more
- SMBC (Phoenix, AZ)
- …funds. The Vice President, Fraud Investigations and Support will also provide customer service for escalated fraud issues. They will be responsible ... our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are...strategies. + Define and establish policies and procedures for fraud review, as well as partner with Customer… more
- SMBC (Phoenix, AZ)
- …risk and fraud ring activity. + Resolve transactions within the service level agreements to reduce potential losses. + Document all findings, dispositions, and ... right way (from technology infrastructure to modern marketing to customer experience). The anticipated salary range for this role...fraud processes, job aids and testing during Jenius Bank launch and expansion of the fraud … more
- SMBC (Phoenix, AZ)
- …process to review fraud cases + Improve core metrics related to fraud rate, incidents, charged-off dollars and customer experience from vintage to vintage; ... our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are...hours, and travel on an as-needed basis + Prior fraud experience in the financial service industry,… more
- Bank of America (Chandler, AZ)
- …improvements as well as a willingness to help others **Desired Qualifications** * Customer Service and/or call center experience * Experience with money movement ... Service Representative Chandler, Arizona **Job Description:** At Bank of America, we are guided by a common...Process Effectiveness + Active Listening + Continuous Improvement + Customer Service Management + Data Quality Management… more
- Bank of America (Phoenix, AZ)
- …working in a client service capacity **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue Management ... Banking - 2nd shift Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common...computers and current technology + Has 1+ years of customer /client service experience, including experience handling difficult… more
- Wells Fargo (Tempe, AZ)
- …as well as with external customers **Required Qualifications:** + 18+ months of Customer Service , Financial Services, Fraud , or Investigations experience, or ... of the following: work experience, training, military experience, education **Desired Qualifications:** + Customer service focus with the ability to listen to … more
- Bank of America (Phoenix, AZ)
- …levels of the department's system, and financial controls **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue ... Client Services Representative II - 1st shift Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common purpose to help make financial… more
- Bank of America (Chandler, AZ)
- …skills + Good organizational and time management skills Desired Qualifications: + Customer Service experience + Operations processing experience + Experience ... and Entry + Process Effectiveness + Active Listening + Continuous Improvement + Customer Service Management + Data Quality Management + Result Orientation +… more
- US Bank (Tempe, AZ)
- At US Bank , we're on a journey to do our...areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes ... to life, and each person is unique in their potential. A career with US Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive… more
- First International Bank and Trust (Phoenix, AZ)
- …our team. In this role, you will be responsible for delivering extraordinary customer service while ensuring accurate and secure handling of financial ... preferred. + Previous experience in banking, financial services, or customer service roles is a plus. +...the ability to manage multiple tasks effectively. First International Bank and Trust is a family-owned full- service … more
- UMB Bank (Phoenix, AZ)
- …process/workflow, including data management, card transactions, core banking deposits and customer processing, loan processing, payments, and fraud management. ... The ** Bank Products and Services** group provides a ...data products. + Prioritize features and enhancements based on customer feedback, market needs, and business goals. + Collaborate… more
- Randstad US (Phoenix, AZ)
- customer service representative. + phoenix ,...AZ. This is a temp-to-hire opportunity with a reputable bank . We are seeking candidates with a high level ... of professionalism. Position: Customer Service Representative Location : North Phoenix,...+ Types of calls include: Payments, lost/stolen cards, dispute, fraud , transaction review, digital options, balance transfers + Responsible… more
- MUFG (Tempe, AZ)
- … Fraud Protection services, etc. + Excellent interpersonal skills; communication, customer service , and problem-solving skills + Strong written and verbal ... recruitment team will provide more details. **Position Summary:** Highly motivated Client Service with bilingual support, fluent in Japanese. The Client Service … more
- JPMorgan Chase (Tempe, AZ)
- …of our complex treasury and cash management products and services. As a Client Service Associate within the Commercial Bank , you will resolve client requests ... Be a trusted advisor to our Commercial Bank clients. Manage multiple relationships with our clients...Conduct annual relationship reviews with clients to identify potential customer -level fraud exposure and recommend appropriate products… more
- BMO Financial Group (Phoenix, AZ)
- …on analysis of issues and implications for the business. + Delivers exceptional customer service to build trust by providing expertise, responsive service ... procedures, legal, regulatory, audit, and ethical requirements. + Maintains the confidentiality of customer and Bank information in compliance with Bank … more