- CVS Health (Scottsdale, AZ)
- …health care more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of ... make an impact by: + Designing and supporting complex contact center solutions and call routing that incorporate technologies within the Five9 Contact… more
- DriveTime (Tempe, AZ)
- …with multiple lines of business to provide support, guidance, and updates on call center activities. In summary, this role will require technical proficiency, ... + Telephony/Omnichannel Technologies: + Ticket queue management + Cloud Contact Center - Genesys CX preferred. +...Voice Response) - Genesys CX preferred. + ACD (Automatic Call Distribution) Call Routing -… more
- Zoom (Phoenix, AZ)
- …manages telecom infrastructure that connects Audio Conferencing, Zoom Phone and Zoom Contact Center . By employing robust operational and monitoring strategies, ... for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
- CommonSpirit Health (Phoenix, AZ)
- …you to help people in need across the United States in a 24/7 virtual call center environment. Part of our highly specialized team of phone and communications ... this position will serve as the initial point of contact between our patients, family members and others and...to accurately and efficiently direct the call . Call responses could include, call routing… more
- Zoom (Phoenix, AZ)
- …or equivalent work experience + Experience: 3-5+ years of experience supporting a contact center or software environment for a customer-facing environment is ... required. + Familiarity with Zoom Contact Center or similar communication platforms is...is required. Proficient in troubleshooting common technical issues with call flows, queues, or skills-based routing . +… more
- Nestle (Phoenix, AZ)
- …act as the subject matter expert to deliver, sustain, deploy, and retire Data Center and Cloud network infrastructure in the AMS region (North and South America). ... you to manage multiple technical areas in the Nestle Regional and Global Data Center Networks from a technical expertise point of view and with the coordination of… more