- Bank of America (Chandler, AZ)
- Customer Experience Lead Chandler, Arizona;Atlanta, Georgia; Richmond, Virginia **Job Description:** At Bank of America, we are guided by a common purpose to ... + 5+ years' experience as a technical product manager or customer experience lead + Demonstrates understanding of modern or cloud technologies +… more
- PennyMac (Phoenix, AZ)
- …through the complete mortgage journey. **A Typical Day** The **Assistant Vice President Customer Experience ** will lead multiple teams and monitor ... to customers while maximizing employee production and quality. As the **AVP Customer Experience ** you will monitor workflows and queues to ensure service levels… more
- PennyMac (Phoenix, AZ)
- …, you will provide oversight and coaching of staff to achieve department goals. The ** Customer Experience Manager** will: + Lead a team of Customer ... homeownership through the complete mortgage journey. **A Typical Day** The ** Customer Experience Manager** will supervise and monitor Customer Service… more
- HealthEdge Software Inc (Phoenix, AZ)
- …Sales, Professional Services, Support and Cloud Operations to create and deliver a great customer experience . + Lead periodic customer onsite visits ... costs, and improve both clinical outcomes and the member experience . **Your Impact** **: ** + Develop the product...** + Develop the product roadmap forclaimsvalue stream and lead high-level epic planning for current and futurequarters +… more
- ABM Industries (Phoenix, AZ)
- …duties as assigned. **Qualifications** + Must be 18 years of age or older. + Customer Service Experience + One year of lead or supervisory experience + ... **Overview** **Position Summary Details** The Lead Airline Passenger Assistant is responsible for leading...is further responsible for ensuring that productivity levels and customer service requirements are being met and that employees… more
- Honeywell (Phoenix, AZ)
- …success. Key Responsibilities: + Develop and Lead CX Strategy: + Develop and lead the overall Customer Experience strategy and initiatives for the ... Warehouse (Industrial Automation) Sr Customer Experience Management Professional Location: Atlanta,...deliver comprehensive training programs to enhance employee capabilities. + Lead a team of training professionals and subject matter… more
- Burlington (Chandler, AZ)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Wells Fargo (Tempe, AZ)
- …Team is seeking a Lead Independent Testing Officer to support the IT&V Customer Remediation validation team. In this position, the individual will serve as the ... **About this role:** Wells Fargo is seeking a Lead Independent Testing Officer in Independent Testing &... data testing resource, coordinating analytical support with the Customer Remediation Validation team. This position will report to… more
- DISH Network (Chandler, AZ)
- …Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. **Department Summary** Our Customer Experience Operations (CXO) teams go above and beyond by simplifying ... including account intervention and outbound calls, in order to improve the customer 's experience + Work with other departments to improve processes and tools +… more
- CVS Health (Scottsdale, AZ)
- …a carefully planned roadmap to deliver a flawless customer & colleague experience . You will lead both the ReadyFill and ScriptSync adherence programs to ... a deep understanding and subject matter expertise of the customer journey + Lead multiple projects from...CVS **Required Qualifications** + 5+ years of relevant work experience (product management/development, customer experience ,… more
- Cardinal Health (Phoenix, AZ)
- …colleagues as a coveted member of the Product Experience organization. As a Product Experience Design Lead , you will define, lead , and implement the user ... customer /user behavior, pain points, and needs. + Articulate experience challenges and opportunities for your product and in...processes, metrics, or models. + Works on or may lead complex projects of large scope. + Projects may… more
- Merck (Phoenix, AZ)
- …others on effective communication and active listening techniques to fully understand client/ customer needs and expectations + Lead value deep process analysis ... and effective progress with each successive engagement at a customer + Manage end-to-end Line of Business process improvements...beyond stability (labor, material, equipment, method - 4M) + Lead time reduction (inventory) + Door to door pull… more
- The ODP Corporation (Scottsdale, AZ)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- Wells Fargo (Chandler, AZ)
- …to the lines of business and products we support. We are a customer obsessed organization that strives to create value by advancing digital offerings, enabling ... innovation to develop new customer experiences, products and enhancing digital channels, branch, contact...best practices. We are seeking a **Technology Analyst** to lead the maturation of our product, working alongside product… more
- Black & Veatch (Phoenix, AZ)
- …and risk management workshops, as well as the ability to write a customer maturity analysis. The Industrial Cybersecurity Lead demonstrates capabilities with ... **Industrial Cybersecurity Lead ** Date: Sep 6, 2024 Location: US Company:...and regulations (eg, NIST, IE6433, CMMC, NERC CIP) + Experience at customer sites + Proven … more
- Black & Veatch (Phoenix, AZ)
- ** Lead and Copper Regional Lead -...civil, environmental, or chemical engineering. + 10 years of experience in drinking water treatment with at least 5 ... talents and perspectives to use. \#LI-CG1 **The Opportunity** The LCRR Regional Lead serves in a seller-doer role, growing opportunities and leading the project… more
- Confluent (Phoenix, AZ)
- …customer third party risk management and assurance requirements + Coordinate and lead customer audits and assessments + Maintain relations with internal teams ... Will Do:** + Partner with Confluent's GTM teams to lead and drive critical customer interactions and...CIS, NIST, C5, and other regulatory standards + Prior experience reviewing and negotiating security clauses within customer… more
- Wolters Kluwer (Phoenix, AZ)
- …Define and prioritize the product roadmap, ensuring alignment with company goals and customer requirements. + Lead cross-functional teams to develop and launch ... ** Lead Product Manager - Hybrid R0042653** **Job Description...makes your role extremely important for our success, ensuring customer satisfaction and loyalty. If you want to join… more
- Chewy (Phoenix, AZ)
- …This person will be responsible for setting high standards and goals for customer experience and ensuring that these standards and goals are achieved. ... at Chewy! We are currently recruiting for a Site Lead to lead our front-end pharmacy operations...company policies. + Uphold a culture passionate about outstanding customer experience for both veterinary partners and… more
- Highmark Health (Phoenix, AZ)
- …them to create innovative products and services. **ESSENTIAL RESPONSIBILITIES** + Lead to provide strategic consultation to business customers in defining or ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more