- USAA (Phoenix, AZ)
- …what truly makes us special and impactful. The Opportunity As a dedicated Digital/ Technical Product Manager Lead , the candidate selected for this opportunity will ... to envision, define, and translate Digital or Technology product and experience opportunities ( customer "needs" and "wants" as well as all other input forms into… more
- The Computer Merchant, LTD. (Scottsdale, AZ)
- JOB TITLE: Space Force - Network Design Engineering Support JOB LOCATION: Scottsdale, AZ WAGE RANGE*: 80-82.94 JOB NUMBER: 25-03802 JOB DESCRIPTION: Our client, a ... Design Engineer to work from their Scottsdale, AZ facility. As Network Engineering Support for Satellite Ground Systems, you'll be a member of a cross functional… more
- USAA (Phoenix, AZ)
- …Phoenix, AZ or San Antonio, TX. Provides executive leadership guidance on technical matters and extends litigation settlement authority within their process (or as ... solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness. Influences and executes claims litigation… more
- USAA (Phoenix, AZ)
- … technical /financial issues. Utilizes advanced knowledge of Agency Management Systems/ Customer Relations Management (CRM) & multiple carrier Platforms to operate ... 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday -… more
- USAA (Phoenix, AZ)
- …is available for this position. Provides executive leadership and guidance on technical matters and extends settlement authority within their process (or as ... solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness Influences and executes operations strategy,… more
- InEight (Phoenix, AZ)
- …a strong functional working knowledge of InEight's core products, with emphasis on the customer support aspect. + Have the ability to walk customers through ... with matching, and generous paid time off. **Position Summary:** The Customer Product Support position provides a great opportunity to become a product expert… more
- Cornerstone onDemand (Phoenix, AZ)
- …or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting ... **Job Description:** The Advanced Technical Support Specialist delivers world-class, elite-level...+ Author and maintain knowledge base articles; lead and support knowledge sharing initiatives. + Champion customer … more
- Confluent (Phoenix, AZ)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and develop ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Concentrix (Phoenix, AZ)
- …include: + Strong focus on building customer relationships + 3+ years of customer service experience + Technical support experience preferred + Open ... - Mediaworking from home, you will: + Provide inbound customer support using a call flow guide...support using a call flow guide + Resolve technical issues related to hardware, software, and client products… more
- Merck (Phoenix, AZ)
- …Methodology, Bug Fix, Business Analysis, Change Management, Client Partnerships, Computer Technical Support , Customer Experience Management, Customer ... statements. You will collaborate with business teams and other technical teams to ensure that the consolidation system (FCCS)...business stakeholders, IT and Oracle . Day to day support of FCCS system as part of month end,… more
- Robert Half Office Team (Tempe, AZ)
- …opportunities to improve service quality and processes. Requirements * Proven experience in customer service or technical support roles. * Familiarity with ... and delivering solutions tailored to their region. * Troubleshoot technical problems with the company's mobile app, guiding customers...to speak and write fluently in French for specialized customer support . * Strong proficiency in Microsoft… more
- iCIMS (Phoenix, AZ)
- … Education and promote self-service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating closely with ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Oracle (Phoenix, AZ)
- …Relational database + Personal/enterprise network exposure + Experience providing phone-based customer / technical support and escalation management + ... task will be to provide mission critical incident management support and service restoration to Oracle Health customers. You...as it pertains to the investigation and mitigation of customer issues. This team focuses on product development and… more
- Cengage Group (Phoenix, AZ)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service, or proven experience preferred + ... customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze… more
- U-Haul (Phoenix, AZ)
- …States of America Are you looking for a role that challenges you to provide customer service and technical product support to consumers in a team-oriented ... consider yourself to be computer/technology driven, and possess strong customer service skills then this is the role for...Requirements: + At least 1 to 2 years of technical support or call center experience related… more
- Trellix (Phoenix, AZ)
- …and facilitates problem resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional ... the customer and diverse stakeholders throughout the customer organization to create technical project plans,...can thrive and contribute to our industry-leading products and customer support , which is why we prohibit… more
- Roche (Phoenix, AZ)
- …through regular updates and presentations. + Collaborate closely with internal teams (eg, Customer Service, Technical Support , Marketing) to address ... needs and ensure satisfaction with Roche Sequencing's products and support . + Proactively assess, clarify, and validate customer... support . + Proactively assess, clarify, and validate customer needs on an ongoing basis to deliver tailored… more
- Concentrix (Phoenix, AZ)
- …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... Expected to hit sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support tools and resources… more
- Concentrix (Phoenix, AZ)
- …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together,… more
- Concentrix (Phoenix, AZ)
- …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together,… more
