- Wells Fargo (Chandler, AZ)
- **About this role:** Wells Fargo is seeking an Escalations Representative in Escalated Complaints as part of the Consumer and Small Business Operations. Learn ... more about our career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and… more
- Aston Carter (Tempe, AZ)
- …the Largest Tech Companies in Tempe, AZ is looking for a Call Center Representative ! Job Description Seeking a customer service representative for a growing team ... + One year of call center experience required preferably in logistics, collections, escalations , or help desk support + Aptitude and ability to work through… more
- Bank of America (Chandler, AZ)
- Account Management Ops Representative - Year Up Jacksonville, Florida;Jacksonville, Florida; Chandler, Arizona **Job Description:** At Bank of America, we are guided ... or manager for direction and support with more complex issues and escalations . **Responsibilities:** + Performs onboarding and maintenance of accounts and reviewing… more
- Paychex (Phoenix, AZ)
- …the Paychex Insurance Agency division. We are looking for Benefit Account Representative /Manager & Implementation Coordinator to support and advise Paychex Health & ... relationship with our clients. + Provide online support, troubleshooting and handle escalations . + Provide insurance quotes to clients from current and alternate… more
- Protex The PT Xperts, LLC (Phoenix, AZ)
- …or She must be able to remain calm and professional when resolving escalations . Your ability to listen, speak plainly, Multi task, and communicate effectively will ... be necessary. Dispatchers are responsible for moving scheduling around, tracking the movements of our field technicians, and keeping tabs on what our clients are in need of. You will need to be able to prioritize the most important situations, and think… more
- TEKsystems (Tempe, AZ)
- …proprietary systems. + Call center experience with a progression to a level 2 or escalations role. + Ability to learn on the fly from systems without a prior ... knowledge base and use resources to find answers. + Strong customer support and empathy skills, with the ability to walk clients through complex navigational issues. Please apply with an updated resume. About TEKsystems: We're partners in transformation. We… more
- UKG (Ultimate Kronos Group) (Scottsdale, AZ)
- …to participate in on-call rotation for management on-call to assist in customer escalations that occur overnight and on weekends. The typical rotation is every 3-4 ... facilitate satisfactory resolutions to customer's service issues by identifying call escalations , reacting with a sense of urgency, formulating appropriate action… more
- Fiserv (Phoenix, AZ)
- …key stakeholders in conjunction with the Relationship Manager. * Manage client escalations and issue resolutions to ensure client satisfaction. * Participate in ... and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire… more
- USAA (Phoenix, AZ)
- …spouses are highly encouraged to apply. As an Insurance Customer Service Representative , you'll work within defined guidelines to provide customer service, sales, ... products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. . Efficiently operate in a contact center… more
- Ryder System (Phoenix, AZ)
- …Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & ... application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees:** If you… more
- Cardinal Health (Phoenix, AZ)
- …needs of the patient and/or program + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... to select the best coverage option for their situation + Handle all escalations based upon region and ensure proper communication of the resolution within required… more
- WM (Phoenix, AZ)
- …and collaborate with the Inside Sales Manager to resolve all customer escalations or issues. + Communicate rates, charges and service strategies with conviction ... no supervisory responsibilities. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A.… more
- HealthEdge Software Inc (Phoenix, AZ)
- …and collaborate across HealthEdge departments to resolve customer issues and escalations + Work with peers and Account Management to prioritize HealthEdge ... (USA Only):** Exempt **Work Environment:** The physical demands described here are representative of those that must be met by an employee to successfully… more
- WM (Phoenix, AZ)
- …and collaborate with the Inside Sales Manager to resolve all customer escalations or issues + Communicate rates, charges and service strategies with conviction ... no supervisory responsibilities. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A.… more
- HealthEdge Software Inc (Phoenix, AZ)
- …opportunities;provideleads to Account Executives + Responsible forProduct/SaaSissue management, escalations and CCB + Mitigates service risks and implements ... (USA Only):** Exempt **Work Environment:** The physical demands described here are representative of those that must be met by an employee to successfully… more
- Cardinal Health (Phoenix, AZ)
- …needs of the patient and/or program * Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... to select the best coverage option for their situation * Handle all escalations based upon region and ensure proper communication of the resolution within required… more