- Koniag Government Services (Rockville, MD)
- …tools. + Serve as the initial point of contact for Contact Center support for agency programs. + Analyze customer interactions and recommend metrics for ... Koniag Government Services company, is hiring a highly qualified Contact Center Task Lead with experience managing...Strong leadership and communication abilities. + Experience in call center operations and customer service .… more
- KSA Integration LLC (Stafford County, VA)
- …of the Customer Service Representatives (CSRs) within the contact center . This includes ensuring adherence to schedules, compliance with established ... Contact Center Supervisor Fully Remote *...government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement.… more
- CACI International (Washington, DC)
- Contact Center Operator (SCA) Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... to set conference-calls while providing the highest level of customer service . **About the Role:** Under general...service . **About the Role:** Under general supervision, the Contact Center Operator will have the following… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …or High school diploma/equivalent and 1-year general work experience in a call center or customer service -based environment. Knowledge of consumer lending, ... in accordance with established policies and procedures, provides quality service to all members via the call center... service to all members via the call center channel with a positive and helpful demeanor. The… more
- Cognosante (Falls Church, VA)
- …related field with 10 years of related experience** * Possesses strong customer service skills, knowledge of Contact Center operations, and knowledge and ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Cognosante (Falls Church, VA)
- …mandated reporting, crisis, participant dissatisfaction). + Possesses strong customer service skills, knowledge of Contact Center operations, and ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Georgetown Univerisity (Washington, DC)
- …Customer Service Specialist 2 - Facilities Management - Georgetown University Law Center Job Overview The Customer Service Specialist 2 provides ... the Director of Facilities and the Manager Facilities and Parking Office Manager, the Customer Service Specialist 2 may report to another manager as assigned by… more
- Encore (Tysons Corner, VA)
- …in multiple points of contact throughout the day. * Act as a service liaison between customer , Encore team and venue partners. Operational Support * ... will report to Director, Event Technology. Key Job Responsibilities Customer Contact * Acknowledge and interact with...* Respond quickly to questions and requests and handle service problems politely and efficiently. * Attend Venue meetings… more
- CACI International (Chantilly, VA)
- Service Center Front Line Technician (Business) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... effectively manage and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall customer … more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... of Travel: None * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level...phone, web chat, email, and ticketing. + Demonstrate sound customer service and telephone etiquette in responding… more
- CACI International (Arlington, VA)
- Sr. Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Travel: None * * * The Sr. Technical Operations Center service desk agent provides high-level support...phone, web chat, email, and ticketing + Demonstrate sound customer service and telephone etiquette in responding… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …funding, monitors adherence to specified accounting procedures. + Provides oversight of career center escalated customer service or complaint issues process ... contract management team serving military spouses with education and career services via contact center operations. Reporting to the SECO Task Order Program… more
- KSA Integration LLC (Stafford County, VA)
- …+ Review encounters that may require program manager service recovery and make contact with the customer if service recovery is appropriate. + Maintain ... rapidly growing government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement. To demonstrate… more
- Bright Horizons (Arlington, VA)
- …Proactively communicate with families, clients, staff, and licensing to provide exemplary customer service . + Conduct the daily responsibilities of operating the ... **Child Care Center Director** As a **leader in a Child...future with us. HAVING TECHNICAL ISSUES WITH YOUR APPLICATION? Contact us at ###@brighthorizons.com or ### Bright Horizons is… more
- Quality Technology Services, LLC (Ashburn, VA)
- …is seeking a **DCIM Engineer II / Controls Engineer II** ( **Senior** **Data Center Infrastructure Management (DCIM) Engineer)** to be based at one of our brand new ... mega data center campuses in the US. **Quality Technology Services (QTS)**...this position is required by law due to federal customer contracts. **PREFERRED QUALIFICATIONS** + Aveva WonderWare certification. +… more
- PNC (Vienna, VA)
- …resolution. + Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue ... and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Banking organization, you will be based in… more
- ManTech (Mclean, VA)
- **Secure our Nation, Ignite your Future** ManTech is seeking a motivated, career and customer -oriented Location Support Center (LSC) Lead to lead a team of IT ... resolution, and follow-up steps. Currently, ManTech is seeking a motivated, career and customer -oriented **Location Support Center (LSC) Lead,** to join our team… more
- Signet Jewelers (Fairfax, VA)
- …(https://www.signetjewelers.com/careers/) to link to our careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career or ... and experienced Jewelers to join our Field Design & Service Center Teams! Whether you are just...level + Excellent organizational skills & detail orientation + Customer service minded individuals with a high… more
- EMCOR Group (Springfield, VA)
- …extensive facilities knowledge, and strong commitment to reliable, responsive service , we enable our government clients to achieve consistently high-performance ... our relationship and trust. **Job Title** : **Workforce Support Center Manager (NGA)** **Job Summary:** EMCOR Government Services is...to:** + Serves as the Government's first point of contact for all WSC services requirements at NGA Washington… more
- Georgetown Univerisity (Washington, DC)
- …the Main Campus. Our mission is to provide exceptional animal care with exemplary customer service that supports the biomedical research and teaching missions of ... projects + Excellent written and verbal communication skills + Strong interpersonal and customer service skills and the ability to work collaboratively with a… more