- Fannie Mae (Reston, VA)
- …As a valued colleague on our team, you will act as a team lead in the designing, producing, testing, or implementing software, technology, or processes, as well ... as lead processes for creating and maintaining IT architecture, large...to meet the company's needs.Determine the needs of the customer and create solution framework using a process-driven approach… more
- Fannie Mae (Reston, VA)
- … while identifying and resolving conflicting or complementary needs across customer groups.Applying advanced skill, knowledge and experience , design and ... on our team, you will act as a team lead in the designing, producing, testing, or implementing software,...or oversee the maintenance of existing software. Qualifications THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences:4+ years… more
- CroppMetcalfe-Fairfax - Service Experts (Fairfax, VA)
- …levels of customer satisfaction. Promotes products and services to the customer . Calls Lead Coordinator with specifics on replacement product sales leads ... layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about...High school diploma or GED with additional training and experience in all aspects of commercial HVAC with NATE… more
- Fannie Mae (Reston, VA)
- …capabilities migrating to Cloud. Determine the needs of diverse and complex customer groups by applying understanding and resolution of complex or unusual business ... problems.Translate functional requirements into technical solutions, and may lead matrixed teams.Oversee existing structures, as well as the implementation and… more
- CroppMetcalfe-Fairfax - Service Experts (Fairfax, VA)
- …your 2nd year of employmentNo layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for ... and regulations. The ideal candidate should possess extensive knowledge and experience in all aspects of plumbing, excellent problem-solving abilities, and strong… more
- American Medical Staffing (Washington, DC)
- …District of ColumbiaHave questions about compensation, population, unit/caseload details, experience requirements or scheduling? No problem! Text the job title ... nurse experienceAlong with the support of AMS in the lead -up to your assignment (eg, credentialing, negotiating pay, etc.),...a passion for high-quality care, knowledge-sharing, and the agency experience in a hospital.We want you to feel as… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead serves as the Voice of the Customer , responsible for ensuring a positive overall customer experience ... to identify areas for improvement, and operationalizing processes to drive consistently strong customer experience . This position will be hybrid remote and will… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- Project Manager- Customer Experience Project Lead Job ID: 240278 Location: DC - L'Enfant Plaza Full/Part Time: Full-Time Posting Open-Close 06/26/2024 - ... project success in the transit industry? We are seeking a dynamic Project Manager, Customer Experience Project Lead , to lead initiatives that enhance our… more
- Deloitte (Mclean, VA)
- …solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our ... Customer & Marketing Offering Portfolio integrates the differentiated ...Do: + Oversee the creation of innovative and transformative Experience Management solutions that address the needs of State… more
- Leidos (Washington, DC)
- …include (but are not limited to) responsibilities of the job, education, experience , knowledge, skills, and abilities, as well as internal equity, alignment with ... market data, applicable bargaining agreement (if any), or other law. \#Remote REQNUMBER: R-00138165 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national… more
- Amazon (Arlington, VA)
- …customer personas and product categories to produce meaningful insights that drive improved customer experience . - Lead large and complex studies: Design ... and eager to drive improvements to AWS Security products and their customer experience ? Amazon is seeking a motivated professional with hands-on experience … more
- Amazon (Fairfax, VA)
- …Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting ... customers - helping facilitate the delivery and return of customer orders. As a CXO Site Lead ,...where appropriate * Contribute to continuous improvement of the customer experience and operations by participating in… more
- Crate & Barrel (Mclean, VA)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Microsoft Corporation (Reston, VA)
- Our Azure Air Gapped Cloud Engineering team is seeking a **Senior Customer Experience Engineer** to lead customer architectural designs, deployments, and ... with customers and partners to understand their business needs and priorities. Customer Experience Engineering IC4 - The typical base pay range for this role… more
- Amazon (Arlington, VA)
- …customer personas and product categories to produce meaningful insights that drive improved customer experience . - Lead large and complex studies: Design ... build a roadmap of studies to evaluate and improve the end customer experience . - Manage ambiguity: Independently take steps necessary to understand complex… more
- Qualtrics (Reston, VA)
- …and industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... passion for solving customer challenges coupled with a commitment to customer experience and satisfaction + We love to collaborate with teams across the… more
- US Bank (Washington, DC)
- …managing UDAAP enforcement activity to avoid financial penalties and consent orders. Client Experience / Customer Complaints: + Lead client experience ... of Client Engagement Model. + Serve as primary interface with Client Experience Office to refine/update customer surveys, commission client/market research on… more
- Marriott (Bethesda, MD)
- …as their primary stakeholders. **The core accountabilities for this position include:** * Lead top priority customer experience localization projects as ... deliver localized and relevant experiences for their local customers. The Director, Customer Experience Localization will drive an enhanced focus on localization… more
- Burlington (Fairfax, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Amazon (Arlington, VA)
- …Cycle (Strategy, Structuring, Negotiations, and Closure). The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
