• Customer Research Project Manager

    Washington Metropolitan Area Transit Authority (Washington, DC)
    Customer Research Project Manager - Customer Experience Job ID: 240606 Location: DC - L'Enfant Plaza Full/Part Time: Full-Time Posting Open-Close ... Regular **Job Description** **MARKETING STATEMENT** ** Customer Research Project Manager - Customer Experience ** Do you have a passion for consumer… more
    Washington Metropolitan Area Transit Authority (11/04/24)
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  • Part-time Customer Experience

    Michaels (Washington, DC)
    …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-GAINESVILLE, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (10/27/24)
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  • Customer Experience Manager

    Michaels (Washington, DC)
    …Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
    Michaels (10/27/24)
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  • Full Time Customer Experience

    Michaels (Washington, DC)
    …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-FAIRFAX, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (10/27/24)
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  • Sr Customer Experience Finance…

    Amazon (Arlington, VA)
    …an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable ... excellence and partnering with Amazon teams to positively impact customer experience . High focus on continuous improvement,...analytical field experience - 6+ years of experience in a Senior CX role, program manager more
    Amazon (09/25/24)
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  • Senior Customer Success Manager

    Amazon (Arlington, VA)
    …Software Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to enhance the ... strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services,...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
    Amazon (10/02/24)
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  • Account Compliance Program Manager

    Amazon (Arlington, VA)
    …new products, services, markets, and channels while also emphasizing on best in class customer experience . The manager will work closely with compliance, ... controls to ensure regulatory compliance while continuously improving the customer experience . We are expanding our team...as we grow. The AML and Account Compliance Program Manager will be responsible for overseeing the expansion and… more
    Amazon (10/24/24)
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  • Senior Program Manager , Customer

    Amazon (Arlington, VA)
    …several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be ... for CS operations globally. The role is centered on improving Amazon's customer experience by working on initiatives/programs centered around improving key… more
    Amazon (10/31/24)
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  • Manager , Client Success Mid-Market…

    FranklinCovey (Washington, DC)
    …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
    FranklinCovey (09/22/24)
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  • Customer Solutions Manager

    Amazon (Herndon, VA)
    …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...you from applying. Basic Qualifications - 5+ years of experience driving customer initiatives including 3+ years… more
    Amazon (10/18/24)
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  • Sr. Customer Solutions Manager

    Amazon (Herndon, VA)
    …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience more
    Amazon (10/15/24)
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  • Customer Solutions Manager , Federal…

    Amazon (Arlington, VA)
    …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...you from applying. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
    Amazon (10/30/24)
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  • Technical Delivery Manager , DoD…

    Amazon (Arlington, VA)
    …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... of experience driving technology initiatives including 5+ years of customer -facing experience delivering technology enabled transformations - Experience more
    Amazon (10/19/24)
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  • Sr Customer Solutions Manager , US…

    Amazon (Herndon, VA)
    …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
    Amazon (10/19/24)
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  • Customer Relationship Manager

    SHINE Systems & Technologies (Reston, VA)
    SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and ... is ideal for budget analysts and program analysts with federal acquisition program experience . The Customer Relationship Manager (CRM) will provide support,… more
    SHINE Systems & Technologies (10/25/24)
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  • Key Account Client Success Manager

    FranklinCovey (Washington, DC)
    …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
    FranklinCovey (09/22/24)
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  • Sr. Manager , Product Management - Inbound…

    Capital One (Mclean, VA)
    …opportunity to enhance our underlying technology for the sake of radically improving our customer experience .** **As a Senior Manager on the Payment Platform ... 1 (19052), United States of America, McLean, Virginia Sr. Manager , Product Management - Inbound Payments Platform Product Management...of technical decisions and how they impact the ultimately customer experience your team will deliver always… more
    Capital One (11/06/24)
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  • Senior UX Researcher, AWS Customer

    Amazon (Arlington, VA)
    …join our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager . This role will focus on ... operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is...designers, product managers, and engineers to understand opportunities and customer connections for the Systems Manager product… more
    Amazon (08/21/24)
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  • Sr. Product Manager - Tech, Customer

    Amazon (Arlington, VA)
    …to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. ... Description We are searching for a talented Senior Product Manager - Technical (PM-T) to join our team building...our insights, we inform business decisions that directly impact customer experience as customers of new GenAI… more
    Amazon (11/07/24)
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  • Customer Success Manager

    Wilson Language Training (Washington, DC)
    Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience more
    Wilson Language Training (10/02/24)
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