- CareFirst (Washington, DC)
- …information to customers in accordance with performance goals and objectives. + Maintains customer advocate records by identifying underlying customer needs ... **Education Level:** High School Diploma or GED. **Experience:** 3 years customer service experience. **Preferred Qualifications:** + 3 years experience… more
- TD Bank (Chantilly, VA)
- …travel to multiple work locations within a designated region or area + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...with proactive insights & recommendations + Serves as a Customer advocate in providing Customer … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... - and Evangelize security within Amazon.com and be an advocate for customer trust. A successful candidate...and occasional travel as required. - Work closely with service teams to identify threats and vulnerabilities throughout Software… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with the science, engineering, and product teams. We are customer obsessed and committed to delivering results with the...data collection and annotation projects at a time - Advocate for strict adherence to data collection guidelines and… more
- Amazon (Arlington, VA)
- …short-term program initiatives to incrementally improve operations, and maintain accuracy and service level standards. This role is an owner in innovating and ... teams to design, influence, and implement product solutions to improve the customer shopping experience Key contributor to operational plans and long-range plans… more
- National Youth Advocate Program (Fairfax, VA)
- …a difference. + A drive for excellence and continual improvement. + Excellent customer service and communication skills. + Sensitivity to cultural diversity. + ... **Who we are** National Youth Advocate Program has been serving communities and clients...and expand community health networks. + Demonstrated ability to service a diverse group of clients, to include refugees… more
- BAE Systems (Washington, DC)
- …Desk, to include handling user requests and resolving user issues + Work with the customer to establish Service Desk metrics prepare reports on the metrics, and ... deliver the reports to the customer + Ensure Service Level Agreement (SLA)...system performance tests from user point of view + Advocate for user/desktop experience during system design/test events +… more
- Trellix (Reston, VA)
- …Trellix and with the customer organization. *You will serve as a customer advocate capturing and responding to inquiries, concerns, and feedback. *You will ... and meaningful work. Trellix is supporting a critical US Public Sector customer in the planning, deployment, migration, operation, and sustainment of key network… more
- Parsons Corporation (Alexandria, VA)
- …lifecycle, revise documentation, implement engineering processes that positively impact IT service delivery and builds customer confident post system maintenance ... engineering and delivering operational solutions through automation that ensure that customer 's and operator's reliability and maintainability needs are met. You… more
- HealthEdge Software Inc (Washington, DC)
- …it may facilitate improved patient outcomes and lower costs. + Exceptional customer service orientation + Technical documentation creation/updating. + Experience ... (SLA) times. + Act as an escalation point and advocate for critical customer issues, collaborating with...verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers… more
- EAB (Washington, DC)
- …out our Partner Success playbook and ruthlessly prioritize to deliver high partner service . + Internal Customer Advocacy: Identify new opportunities to unlock ... enterprise accounts, retaining and growing revenue, you'll excel at client service , communicating industry and product insights, and building enduring relationships… more
- Leidos (Reston, VA)
- …**Primary Responsibilities.** The Senior Program Manager will: + Serve as a customer /client advocate with client management of expectations and results. + ... grow major software development programs. The individual will be engaged in building customer relationship for new opportunities and to expand existing customer … more
- SpaceX (Washington, DC)
- …advocacy to ensure these regulations enable and protect the provision of this ground-breaking service . As a member of the Starlink Policy Team, you will partner with ... Direct regulatory practice to secure necessary US licenses, regulatory compliance, and customer support for all SpaceX spacecraft, earth stations, and services for… more
- SpaceX (Washington, DC)
- …practice to secure necessary US spectrum licenses, regulatory compliance, and customer support for SpaceX launch vehicles + Develop and administer regulatory ... licensing application preparation, pursuit, and compliance requirements for system and service licensing + Provide strategic regulatory advice and advocacy support… more