- The Greentree Group (Washington, DC)
- Help Desk / User Support + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and excellent analytical ... new challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a potential Help Desk / User Support , you will have the opportunity to collaborate with… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support ,Group Problem Solving,Information Technology ... technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT...proactively track, monitor, and improve service delivery and end user support at the DHA. **WHAT YOU'LL… more
- Insight Global (Washington, DC)
- …assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes, ... Job Description We are seeking a talented Service Desk Analyst to support a Federal...using Active Directory to reset user passwords, create/delete user accounts and assign… more
- NuAxis Innovations (Vienna, VA)
- ** Help Desk Support Technician Intern**...travel in the DC metro area. **Essential Functions:** End user application support including: + User ... team NOW!We are currently seeking a talented and motivated ** Help Desk Support Technician** for...peripherals. + Maintain file servers; create shared drives, set user permissions. + Configure Office365 on mobile devices. +… more
- Epsilon, Inc (Quantico, VA)
- …aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level II ... ** Help Desk Technician I** **Who is...** Help Desk Technician I** **Who is Epsilon:** Epsilon is...but not limited to operating systems. + Maintain and support end user device operating systems and… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ...identify and correct core problem. + Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly ... Support , Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...individual workstations. + Acting as a resource to answer user questions about hardware and software issues. **WHAT YOU'LL… more
- GovCIO (Washington, DC)
- …are vital to the operation and support of Veteran Affairs. + Resolution of help desk tickets received from the end users. + Interacting with end users in ... as new features are developed and released. + Broad support to the Help Desk ... reports, maintaining content on SharePoint sites, and end user / help desk training session planning… more
- General Dynamics Information Technology (Washington, DC)
- …of experience providing end- user support services. In addition, the Help Desk Managerwill have four (4) years of experiencemanaging a large, distributed ... Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support ,Information Technology (IT) Support… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT Help Desk ,Remedy Help ... Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk... environment + Experience supporting ticket resolution and end user support + **Required Certifications:** Security+ CE… more
- SMX (Quantico, VA)
- …requires 5+ years' experience as a help desk specialist providing technical support to an on-site and remote user base + 2+ years' experience in a ... Independently, as part of a team, or as a team lead, provides help desk support responsible for in-depth analysis of the issue, including documenting… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...mobile device access issues (iOS and Android). + Utilize support applications to track user requests from… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,Technical Support ,Troubleshooting,Writing ... Record events, problems, status information, and resolutions in the help desk system. + Assist with manual...user experience with multiple web browsers + End user technical support skills + Documented experience… more
- Excentium (Falls Church, VA)
- …LEVEL: Secret CITIZENSHIP: US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support for incident ... of application software tools and/or infrastructure components. + The Help Desk Specialists provide support ...or through telephone contact with the client or end user . + Addresses and resolves incidents and requests; logs… more
- American Bankers Association (Washington, DC)
- … user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, including ... to support current or proposed ABA corporate end- user computing platforms. The Service Desk Engineer...ABA. This includes receiving, prioritizing, documenting, and actively resolving end- user help requests and escalating incidents when… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...and Territories. ITCS provides a wide range of end user technology support services to House Members,… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 33915 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides...+ Ability to explain technical processes in a simple, user -friendly way. + Managing multiple technical issues simultaneously without… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support ,Technical Support **Certifications:** Security CE ... And our work depends on a ** Help Desk Technician** joining our team to support ...and upgrade of computer hardware and software. + Provides end- user software troubleshooting and support . + Applies… more
- Nightwing (Sterling, VA)
- …our cybersecurity, intelligence, and services offerings. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Sterling, VA area. ... and teams in the operation of an enterprise digitization infrastructure. **Hours of Support may extend beyond core hours.** The position will include a variety of… more