- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A ... how agencies operate. This position is currently pending funding. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help Desk Analyst ( Tier 1). Arlington, VA (100% ONSITE) US Citizenship or Green Card Required ... Technology Service is looking to hire a Tier -1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets for its… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate ... Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider for IT… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst ** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category:...Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support ... system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide incident… more
- ICF (Reston, VA)
- …Division is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst ,** **with a Secret Clearance** to ... State customers. **In this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing scoped applications within the customer's ServiceNow… more
- Koniag Government Services (Chantilly, VA)
- …validity._ **Kadiak, LLC** a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and our ... consulting skills to provide Tier 1 and Tier 2 Service Desk functions for Finance...client's portfolio of activities. They then take action to help the team deliver that value. Prior or current… more
- Koniag Government Services (Chantilly, VA)
- …**Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and our ... an excellent communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance...client's portfolio of activities. They then take action to help the team deliver that value. Prior or current… more
- Insight Global (Washington, DC)
- …against networks and critical national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or ... Job Description We are seeking a talented Service Desk Analyst to support a Federal...restore and troubleshoot accounts) Escalate Issues as needed to Tier 3 (Server, Exchange, Network, SharePoint) Teams We are… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. + The Agency Tier 1 Help Desk is the primary point for issue management ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability… more
- Koniag Government Services (Alexandria, VA)
- …This support shall include issue detection and resolution prioritized by issue severity. The Agency Tier 1 Help Desk is the primary point for issue ... knowledge, procedures and processes related to training materials, financial management, and help desk functions referenced within this PWS. The contractor shall… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …problems into technical or functional system requirements . Provide direct user support ( Tier 1/2 service desk ) . Develop process improvement recommendations and ... **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting,...and the wisdom to know when to ask for help . Strong problem-solving and analytical skills . Ability… more
- ManTech (Mclean, VA)
- …4 years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security by providing enterprise IT support for… more
- Radiant Digital (Ashburn, VA)
- …least one year of experience in security or technical troubleshooting roles, such as help desk , handle various tasks across various platforms. They play a ... details to determine severity within the customer environment and coordinating with tier II/III for critical incidents as needed. -Execute basic incident response… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in… more
- ManTech (Mclean, VA)
- …4 years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support. + Providing basic user training in support of… more
- Parsons Corporation (Chantilly, VA)
- …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 (Service Desk ) and Tier 2 (Escalation) problem ... security challenges in the space domain? We need your help . Our Team is looking for a **System Administrator**...be the first line of defense in resolving service desk issues and providing support for hardware complications. Install,… more
- Parsons Corporation (Chantilly, VA)
- …Special Access Program (SAP) activities. + Provides Subject Matter Expert (SME) support to Tier 1 (Service Desk ) and Tier 2 (Escalation) problem ... government solve major national security challenges in the space domain? We need your help . Our team is looking for a **System Administrator.** In this role you will… more