- Computer World Services (CWS)Corporation (Washington, DC)
- …data authorized to be collected by such member agencies. Job Description CWS is seeking a Help Desk Specialist to answer and triage all OFR requests, resolve ... levels as expediently as possible, and escalate to Tier II or Tier III level(s) as appropriate. Key Tasks...levels as expediently as possible, and escalate to Tier II or Tier III level(s) as appropriate.Identify and resolve… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II ** Location **Washington, DC** \# of openings **12** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... amazing work, so join our team NOW! We are seeking a talented and motivated ** Help Desk Specialist II ** for a Full-Time position. **Job Summary:** The… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of State in Washington, DC This position is full-time and on-site with standard office… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** is currently seeking a skilled Senior Help Desk Specialist II to support our clients USDA - OIG technical support ... program in Washington, DC. As a **Senior Help Desk Specialist ** , you will be required to respond to queries remotely to assess and diagnose computer… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...many incidents during the first contact, or at Tier I/ II . Efficiently escalates incidents to Tier III when required.… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...contract requirements,US Citizenship required. + Must meet 8570 IAT II (Sec+) or higher + Minimum of two (2)… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...of relevant job experience. + DoD 8570.01-m- IAT Level II Certification must be obtained within 6 months of… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31829 **Summary** **IT Specialist II ** **Joint Base Anacostia Bolling (JBAB),** **Washington DC** At Cyberstar, we aim to analyze and boost human and ... take your career to the next level! The **IT Specialist II ** supports the Air Force Rapid...account creations, modifications, and deletions + Provide direct multi-level help desk support and troubleshooting of hardware… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... * CACI has an immediate opening for VIP Support Specialist (Tier II ), who will be responsible...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- General Dynamics Information Technology (Washington, DC)
- …account creations, changes, & deletions on multiple authorization boundaries + Perform Help Desk & troubleshooting activities + Perform Hardware/Software System ... At GDIT, people are our differentiator. As an IIT/IA Specialist III you will help ensure today...or equivalent experience (4 years) **Certifications** + IAT Level II or IAM Level II - within… more
- National Institutes of Health (Montgomery County, MD)
- …to, and ensuring the complete resolution of customer requests for assistance, such as help desk calls; and assisting in executing procedures for backing up ... embark on an exciting career opportunity. As an IT Specialist , you will use your skills and insights to...Additional Information This position is designated as a Tier II "non-emergency/teleworker" position and the selected candidate will be… more
- Node.Digital (Arlington, VA)
- …operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... Tier 1 Technician/ Specialist Location: Arlington, VA Must have Top Secret...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root… more
- BCMC (Arlington, VA)
- …operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks in support of… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance...preferred + 5+ years of experience + IAM Level II following DoD 8570.01-M + Active TS/SCI clearance **Knowledge,… more
- Chenega Corporation (Springfield, VA)
- …system for all support calls received or route user support calls to appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... IPOC Specialist Springfield, VA Join our Talent Network Summary:...Respond to email or chat messages for customers seeking help . + Walk customers through problem-solving processes. + Run… more
- Nuclear Regulatory Commission (Rockville, MD)
- …scope of services (requirements gathering, software development, software testing, tier 1 help desk , regulatory compliance form and data processing, database ... Responsibilities The successful candidate will perform the full range of Sr. IT Specialist (Group Leader) duties. Such duties include but are not limited to:… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - ... helpdesk support and or networking + Current IAT Level II - Security + Customer service and/or support experience...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... experience + User Acceptance Testing Responsibilities include: + Assist the team with taking help desk calls, emails, and support to team members as needed. Act… more
