- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... is located in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist (Help Desk ) Location...+ Responsible for daily shift related tasks and reports, updating service tickets in the IT service ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Support Specialist (Help Desk ) to support our… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location...**Required Qualifications** + 1-3 years of experience in an IT Service Desk , Help ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...are currently seeking a talented and motivated **Tier I Service Desk Specialist ** for a… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist : - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at the ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...or technical support certifications preferred * Proven experience in IT support or help desk roles. *… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring for a SIPR Service Desk Specialist . This position is located in Alexandria, VA and is an on-site position. ... USD $74,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7205/sipr- service - desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7205_… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing ... complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call...lifecycle and MFA . Experience using ServiceNow or alternative IT Service Management / Ticketing system Familiarity… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... and other critical applications. + Collaboration with Teams: Work with other IT team members and departments on special projects, system upgrades, and technology… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- Steampunk (Mclean, VA)
- …Design and implement automated IT processes, notifications, approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume, ... experience leading cross-functional process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT , and business… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As a IT Support Specialist you will help ensure...tickets for issue resolution. + Provide support with help desk functions such as password resets, workstation builds, and… more
- NANA Regional Corporation (Herndon, VA)
- We are seeking an IT Support Specialist I (Help Desk Technician) at our corporate office in Herndon, VA. This is an entry level position. The position will ... II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in...+ Aid with the relocation and implementation of user IT equipment. + Aid with relocation for workstation cabling… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Leidos (Quantico, VA)
- …backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. This position consists of a ... Quantico, VA **,** contributing to enterprise network modernization efforts. The Service Management, Integration, and Transport - Marine Corps Enterprise Network… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk + Attempt First Call… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38585 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First… more
- Navient (Herndon, VA)
- …and oversight of the company's banking operations. The Treasury Operations Specialist will primarily be responsible for cash management activities, including daily ... Additionally, this role will cross train in other areas such as Cash Desk operations and Trust Administration, managing corporate and trust collateral margin calls,… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more